At State Farm® we are more of a community than a company with different ideas, backgrounds, and approaches that come together to create the best work environment for our team as a whole. This collaborative work community positively influences the way we work together and help our customers.
TEMPE, AZ
When you choose State Farm you are choosing a career that goes beyond the workplace itself. Our employees care about what happens outside of our offices, they care about the community, which is why we have made it part of our mission to turn caring into doing. We strive to make a difference in our community by making it easier to volunteer for causes that matter most to you.
Work with a team of people who truly care about others and care about making a positive impact in the community.
To learn more about our mission to do more, click here.
At State Farm® we encourage diversity in the workplace and hire employees of all ages, gender, and race. As a community, we work together to create an all-inclusive environment for our employees and our clients. State Farm employees are a passionate group of people driven to create possibilities and solutions for all of life's most precious moments.
As a team we are united in our efforts to help life go right for the people we serve.
We are leaders, we are one.
Become a leader when you join the State Farm® team. The possibilities for professional and personal growth are endless at our company and we encourage employees to take advantage our our learning and training programs. Be a part of a team that helps you grow and succeed within the company.
If you are looking for a rewarding career that challenges you to come up with new solutions, that encourages you to be you, allows you to work in teams of people with the same goals, encourages passion in the workplace, and creates endless possibilities for employees, choose State Farm®.
Claims careers at State Farm® fill your days with amazing and challenging opportunities to help people. The team is larger than any other department at State Farm, even so, everyone’s contributions make a difference in the lives of others. There are so many different roles in Claims, so you’ll likely find a spot to fit your skills and work style. From being the first point of contact for handling new claims, to digging in to research and investigate the more complex ones, you can find a role that keeps you challenged and motivated.
By applying to this opening you are being considered for multiple Claim Associate openings.
Team members who experience the most success in customer service roles have strong relationship-building, empathetic listening, and communication skills. They're able to handle different tasks in a short time while on the phone or computer. Some positions require licensing. Others require bilingual (Spanish) fluency.
HOURS OF OPERATION: Depending on the customer time zone and employee office location, employee shifts may fall outside of standard business hours. Employees may be expected to work in a shift environment including irregular hours, weekends, and holidays based on workload and job requirements. Employees' work schedules may change based on business need.
LICENSING: Selected candidates may be required to fulfill appropriate state licensing and continuing education requirements. This includes successfully completing all applicable licensing exam(s), and background checks required of various state(s). Failure to do so may result in termination.
TRAINING: Selected candidates must be available for mandatory, paid training, Monday through Friday, 8:00am to 4:30pm. Toward the end of training, employees will receive their regular, assigned work schedules. Training location may differ from physical office location.
TELEPHONE MONITORING: Positions are subject to telephone monitoring and/or recording for quality assurance and training purposes.
SALARY: Subject to complexity of the openings along with your knowledge, skills and experience.
Bilingual English and (Spanish/Korean/Cantonese, etc.) reading and writing proficiency at an advanced level may be required for some positions.
