DiBiase Heating and Cooling Company is scouting a full-time Customer Service Representative who can provide a world-class customer service experience in our Coatesville, PA office.
This office position pays a competitive hourly wage and flexible part-time hours.
Are you an organized and detail-oriented customer service professional? Are you experienced, outgoing, and looking for a career and not just a job? Are you ready to have your weekends and evenings free? Would you like to work for an established but growing local company in an essential industry? If that sounds like you, apply now!
ABOUT DIBIASE HEATING AND COOLING COMPANY
Since 2008, DiBiase Heating and Cooling Company, has strived to create the ultimate customer service experience by providing the fastest HVAC service in the area. By hiring people who share our core company values of integrity, honesty, and quality, we are able to accomplish this goal. Our team is home to some of the most qualified technicians in the industry who provide solutions for homeowners and their families to create a safe and comfortable home while ensuring system durability and maximizing energy savings. In order to hire and retain such quality and skilled employees, we provide top-notch benefits, great pay, and an awesome culture and team to work with!
A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE
Being the voice of our company as a Customer Service Representative, you provide superb service to our clients and help keep our office running smoothly. You use your positive, friendly disposition at all times whether by phone, email, or text message! As a result, and is our clients enjoy doing business with us. You primarily answer phones, schedule appointments, and resolve customer issues. Boredom doesn't exist when it comes to your role because there are always a variety of office tasks that you can help with. As a proud member of our office, you keep things clean and well organized. You love that you get to interact with people every day and enjoy keeping busy with training on customer service skills and software!
QUALIFICATIONS
Some HVAC industry knowledge is a plus, but not required! Can you solve issues for all kinds of clients with professionalism and patience? Are you an excellent communicator? Do you have great interpersonal skills? Are you great at interacting with people on the phone? Do you have good phone etiquette? Do you manage your time well and prioritize multiple tasks effectively? If yes, you might just be the Customer Service Representative that we've been searching for! Apply today!
