The Customer Experience position is a critical role in our company! This role is responsible for being some of the first impressions for our company and that of our clients. Working face to face with customers, and being passionate about bringing the best of the best customer service is an absolute must. Please read below to see if you could be the perfect fit! 

Responsibilities Include: 

• Handle wireless appointments and retail customer inquiries

• You will work comfortably in a retail environment

• Provide information about wireless products and services

• Troubleshoot and resolve product issues and concerns

• Document and update customer records based on interactions

• Develop and maintain a knowledge base of the evolving products and services

Qualifications: 

• Previous experience in customer service, sales, or other customer-facing roles.

• Ability to build rapport with clients. 

• Ability to prioritize and multitask.

• Positive and professional demeanor.

• Excellent written and verbal communication skills

Benefits: 

• Weekly hourly pay

• Uncapped commission

• Paid on-going training

• Bonus weekly, earn incentives

• Paid company travel opportunities