Lickety Split Air, Plumbing, Electric is a leading company in the service industry. We provide high-quality services to our customers and pride ourselves on our professionalism and expertise.
- Salary Range: $20 to $22 Per Hour
- Work Schedule: WFH Flexible, 4-day work week, 12-hour shifts
Job Description
We are currently seeking an experienced Client Billing and Operations Coordinator. The ideal candidate will have a minimum of 3 years of administrative experience, with expertise in Excel and a strong background in heavy data entry. Attention to detail, accuracy, and excellent follow-up skills are paramount, along with strong relationship-building abilities. The candidate should also excel in persuading and holding others accountable, while demonstrating exceptional people skills. Being tech-savvy and maintaining a high sense of urgency are essential.
Responsibilities
- Confirming all jobs and taking appropriate action
- Collecting and properly coding all payments, with a focus on Accounts Receivables
- Ensuring all contracts are signed by customers and stored appropriately
- Completing all finance and loan documents with customers
- Scheduling work orders appropriately through the CRM
- Ordering materials for technicians
- Communicating all necessary information to the project manager
- Scheduling follow-up appointments
- Accurately entering all invoices into appropriate spreadsheets
- Entering maintenance and warranty revenue for deduction
- Maintaining accurate company sales data, with a focus on Collections
- Occasionally assisting with pulling permits or collecting required documentation
- Ensuring all processes are followed
- Bringing everything to a conclusion, leaving no loose ends
- Following the company's debrief checklist on every call
- Performing any other assigned duties as necessary
Requirements
- A minimum of 3 years of administrative experience
- Comfortable with Excel and proficient in data entry
- Ability to maintain an extreme level of accuracy
- Great follow-up skills
- Excellent relationship-building skills
- Strong people skills, specifically the ability to persuade and hold others accountable
- Tech-savvy
- Driven with a high sense of urgency
