Account Coordinator

9400 Bunsen Parkway, Suite 200 Louisville, KY 40220 • Customer Service • Marketing • Full-Time

Salary Range:  $38000 - $48000 year

J&L Marketing is a dynamic and innovative full-service advertising agency specializing in digital and direct response marketing strategies for highly competitive industries. With a nationwide client base exceeding 1,000, we help businesses out-smart their competition without out-spending them. We’re passionate about pushing boundaries and creating impactful marketing solutions that drive measurable results.

We are seeking a detail-oriented, highly organized Account Coordinator with a passion for client service to join our team. In this role, you’ll manage the execution of direct marketing campaigns while ensuring seamless, high-quality client support. You’ll have the opportunity to work with a diverse range of clients, focusing primarily on the automotive industry but also supporting clients from other competitive sectors. This position reports to the Director of Operations and works closely with the Client Success Team.  

Account Coordinator Responsibilities

  • Maintain strong client relationships across the United States.
  • Ensure quality control of contract entry and all marketing products. 
  • Create materials for direct marketing campaigns, including direct mail, event-specific materials, banner ads, and emails, using Adobe Creative Suite and other creative platforms.
  • Fulfill premium or gift orders associated with campaigns and manage vendor relationships.
  • Ensure compliance with state, federal, manufacturer, and company regulations.
  • Follow documented timelines and service-level agreements for each marketing campaign.
  • Maintain thorough process documentation for each campaign.

Account Coordinator Requirements

  • Proven ability to deliver high-quality customer service and build strong client relationships.
  • Ability to handle high-pressure situations and meet tight deadlines.
  • Excellent written and verbal communication skills.
  • Ability to work independently with minimal supervision and multitask effectively.
  • Positive team player with a proactive attitude.
  • Availability to work additional hours as needed.
  • Bachelor's degree preferred or relevant work experience.

Benefits

  • Competitive salary: $38,000 - $48,000 annually, based on experience.
  • Comprehensive health coverage, including dental, vision, and life insurance.
  • 401(k) retirement savings plan.
  • Generous paid time off.
  • A fun, professional, and supportive atmosphere.

Additional Information

J&L Marketing is an equal-opportunity employer that values diversity and inclusivity. We are committed to creating a welcoming environment for all employees.

Please note: J&L Marketing will never request personal information, such as bank details or Social Security numbers, during the interview process. If you have any concerns, please contact us directly through our official website.

 
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