Finger Lakes Dental Care is looking for a full-time Contact Center Representative to join our team, in our Canandaigua Office. We are a fast growing practice and looking for a compassionate, detail oriented and organized candidate to fill this role. 

Our Contact Center team answers patient calls for the Canandaigua office. They schedule patient appointments, makes confirmation and follow up calls to patients, as well as maintain each doctor’s schedule. 

Our ideal candidate for this position believes in: 
• Giving our patients their highest level of service every day. 
• Standing behind all the services that we offer 
• Working with everyone on our team for a smooth and productive day. 
• An understanding of how patients feel walking into a dental office and how to make them as comfortable as possible.

We expect all of our employees to embrace our core values and treat all of our patients as V.I.P.'s.

Education and Experience: 
· High school diploma or equivalent. 

Schedule for this position will be as follows:
Monday           6:30 a.m. – 4:00 p.m. 
Tuesday          6:30 a.m. – 4:00 p.m. 
Wednesday     6:30 a.m. – 4:00 p.m. 
Thursday         OFF
Friday              6:30 a.m. – 2:00 p.m.

Our Employees Receive:
· Competitive pay 
· Uniform Allotment 
· Employee Assistance Program 
· Profit Sharing 
· Paid Continuing Education 
· Medical and Dental Insurance 

Hourly Rate: $18.00 - $22.00 per hour

Benefits:
• Employee assistance program 
• 40 Hours of NYS Paid Sick Leave 
• Continuing Education paid in full including travel expenses 
• Uniform Allotment 
• Profit Sharing