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Administrative Team Member

2025 E Beltline Ave SE #101 Grand Rapids, MI 49546 • Administrative • Customer Service • Full-Time

Salary Range:  $20 - $27 hour

Job Posting - Administrative Team Member

Job Posting - Administrative Team Member

The Dental Club

Industry: Dental

Skill Level: Not Applicable

Employment Type: Full-Time

Salary Range: $20 to $27 Per Hour

Job Type: Non-Remote

Department: Administrative

Functions: Accounting, Administrative

About Us

The Dental Club is a leading dental clinic that aims to provide top-notch dental care to our patients. We believe in delivering a remarkable experience to our patients through exemplary customer service and care. Our culture is supportive, fun, and focused on cultivating growth.

Job Description

We are currently seeking a highly motivated and dedicated individual to join our team as an Administrative Team Member. As part of our administrative department, you will play a crucial role in ensuring efficient operations and delivering exceptional customer service. Your main responsibilities will include, but not be limited to:

  • Providing excellent customer service to our patients, both in person and over the phone.
  • Assisting with various administrative tasks, such as scheduling appointments, managing patient records, and handling billing and insurance claims.
  • Collaborating with the accounting team to ensure accurate financial records and assist in any necessary financial tasks.
  • Working as part of a team to ensure a smooth and seamless patient experience.
  • Constantly seeking opportunities to learn and develop new skills in order to enhance your contribution to the team.

Requirements

  • Excellent customer service skills with a passion for giving our patients a remarkable experience.
  • A strong drive to learn and grow, with a proactive approach to expanding your knowledge and skillset.
  • Ability to work effectively as part of a team, cooperating and communicating with team members to achieve common goals.

Benefits

  • Competitive salary within the range of $20 to $27 per hour.
  • Opportunity to be part of a supportive and fun culture that encourages personal and professional growth.
  • Access to ongoing training and development opportunities.
  • Healthcare benefits package.
  • Paid time off and vacation days.
  • Potential for career advancement within our organization.

If you are enthusiastic about providing top-notch customer service and want to be part of a supportive and growth-oriented team, we would love to hear from you!


 

Respect – Our patients, the office, your teammates and yourself. Treat patients as if they are your best friend. Treat the office as if it is your home. Treat your teammates as if they are your equal. Treat yourself as if you want to be respected. 

Responsibility – Be responsible for keeping yourself, your work area and your job duties impeccable. Do not leave anything for tomorrow that can be done today. 

Excellence – We strive for excellence in everything we do. From our behaviors top our communication to our results, we do not settle. 

Reliable – Our patients and our teammates can always count on us to be present and do the absolute best we possibly can. We will be there for each other 

Passionate – It will not be acceptable to bring our negative attitude or words into the office. We will find a way to be energized, excited and passionate about caring for our patients, office, teammates and ourselves. We passionately believe dentistry IS the BEST investment ANYONE can make in themselves. 

Growth Mindset – We will always be stiving to be better than we were the day before. Every day is an opportunity to learn something new or improve the way in which we deliver our passion, energy and value to our patients and team. 

Commitment – We will honor the commitments made. If we cannot get it done or do an impeccable job with it, then we will not commit to doing it. If we fall short of a commitment, for any reason, we will not deny, defend, lay blame or make excuses. We will openly acknowledge that we missed it and re-commit. 

Proactive – We will always be proactive in finding solutions to any problems. It will not be acceptable to complain or gripe without offering at least one solution to the perceived problem


 Team 

Respect – We promise to respect our patients time, their needs and their wishes. We are here to serve you and give you the very best dental experience possible. 


Responsibility – We promise to always use the very best products, latest technology and maintain the best education with our team so that we can give the best care and service to you. We take this responsibility very serious. 

Excellence – We strive for excellence in everything we do. We will not compromise. If you do not have the best dental experience ever then we want to know about it so we can make it even better the next time. 

Reliable – We stand behind our dentistry and our service. If you are not 100% satisfied with your service or dentistry we will make it right. 

Passionate – Every team member at North Creek Dental Care is passionate about dentistry and serving our patients. We absolutely believe dentistry is the best investment you can ever make in yourself. 

Growth Mindset – We are committed to Constant and Never-Ending Improvement. Our goal is to the be the very best and most widely respected dental office in all of Chicago. We want to be here for your family and friends and we want you to invite all of them to come enjoy the quality dentistry and service we provide. 

Commitment – We are committed to your total health. We will always provide you with the full view of how your dental care can impact your total health, mind, body & soul. We will never compromise. 

Proactive – We will always be proactive in helping you identify and care for any dental needs you have. We believe that by catching issues early we help keep you healthy while also improving how you feel about your smile.

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