Are you passionate about supporting a team dedicated to providing top-notch dental care and helping patients understand what they need and deserve? Are you ready to be a big part of giving our patients an exceptional dental care experience? If these questions make you smile, read on! We have the ideal job at North Creek Dental Care.
A dental treatment coordinator enhances the patient experience, facilitates seamless treatment coordination, and promotes oral health awareness. Their dedication and expertise contribute to a positive and efficient dental practice environment. Their primary responsibility is to guide and support patients throughout their dental treatment journey, from initial consultation to the completion of procedures.
The ideal candidate is empathetic, compassionate, patient-focused, and comfortable discussing sums of money, small and large. Organizational skills and attention to detail are essential to managing multiple patient cases and administrative tasks effectively.
An effective treatment coordinator will be vital in supporting our dentists to give patients a five-star experience, helping them to ease patients anxiety and fears.
Qualifications:
-Experience in the dental field or a quick learner.
- Experience with Dentrix.
- Strong sales and presentation skills.
- Proactive self-starter.
-Detail oriented.
-Reliable.
- Team Player.
- Motivation to make monthly goals.
Responsibilities:
Patient Consultation: Conduct initial consultations with patients to understand their dental concerns, discuss treatment options, and answer their questions or address their concerns.
Treatment Plan Presentation: Presenting the dentist's treatment recommendations to patients, explaining the details, benefits, and potential risks of each procedure clearly and understandably.
Treatment Coordination: Developing and coordinating treatment plans for patients, including scheduling appointments, organizing the sequence of procedures, and ensuring the timely completion of treatments.
Financial Arrangements: Discussing treatment costs, providing estimates, and assisting patients in understanding insurance coverage, payment options, and financing plans.
Patient Communication: Maintaining regular and clear communication with patients to keep them informed about their treatment progress, upcoming appointments, and any changes or adjustments to their treatment plan.
Record Keeping: Accurately documenting patient information, treatment plans, progress notes, and financial transactions in dental software or patient management systems.
Coordination with Dental Team: Collaborating with dentists, dental assistants, hygienists, and other team members to ensure seamless coordination and continuity of patient care.
Referral Management: Coordinating referrals to specialists when necessary, including scheduling appointments and ensuring essential documentation and information transfer.
Follow-up and Recall: Monitoring patient follow-up appointments, recall, and maintaining a recall system to encourage regular check-ups and preventive care—treatment reactivation.
Patient Relationship Management: Building and maintaining positive relationships with patients, addressing their concerns, and providing exceptional customer service to enhance patient satisfaction.
Continuing Education: Keeping abreast of advancements in dental treatments, technologies, and industry trends through continuous learning and professional development.
It's important to note that the specific responsibilities of a treatment coordinator may vary depending on the dental practice and the scope of their role within the organization. While not coordinating treatment, there will be daily administrative responsibilities.
If you are a motivated and organized individual passionate about providing exceptional patient care, we invite you to join our team as a dental treatment coordinator. Apply today to contribute to our mission of delivering quality dental care and improving oral health in our community.
