Are you passionate about supporting a team dedicated to providing top-notch dental care and helping patients understand what they need and deserve? Are you ready to be a big part of giving our patients an exceptional dental care experience? If these questions make you smile, read on! We have the ideal job at North Creek Dental Care.
A dental treatment coordinator enhances the patient experience, facilitates seamless treatment coordination, and promotes oral health awareness. Their dedication and expertise contribute to a positive and efficient dental practice environment. Their primary responsibility is to guide and support patients throughout their dental treatment journey, from initial consultation to the completion of procedures.
The ideal candidate is empathetic, compassionate, patient-focused, and comfortable discussing sums of money, small and large. Organizational skills and attention to detail are essential to managing multiple patient cases and administrative tasks effectively.
An effective treatment coordinator will be vital in supporting our dentists to give patients a five-star experience, helping them to ease patients anxiety and fears.
Qualifications:
-Experience in the dental field or a quick learner.
- Experience with Dentrix.
- Strong sales and presentation skills.
- Proactive self-starter.
-Detail oriented.
-Reliable.
- Team Player.
- Motivation to make monthly goals.
Responsibilities:
Patient Consultation: Conduct initial consultations with patients to understand their dental concerns, discuss treatment options, and answer their questions or address their concerns.
Treatment Plan Presentation: Presenting the dentist's treatment recommendations to patients, explaining the details, benefits, and potential risks of each procedure clearly and understandably.
Treatment Coordination: Developing and coordinating treatment plans for patients, including scheduling appointments, organizing the sequence of procedures, and ensuring the timely completion of treatments.
Financial Arrangements: Discussing treatment costs, providing estimates, and assisting patients in understanding insurance coverage, payment options, and financing plans.
Patient Communication: Maintaining regular and clear communication with patients to keep them informed about their treatment progress, upcoming appointments, and any changes or adjustments to their treatment plan.
Record Keeping: Accurately documenting patient information, treatment plans, progress notes, and financial transactions in dental software or patient management systems.
Coordination with Dental Team: Collaborating with dentists, dental assistants, hygienists, and other team members to ensure seamless coordination and continuity of patient care.
Referral Management: Coordinating referrals to specialists when necessary, including scheduling appointments and ensuring essential documentation and information transfer.
Follow-up and Recall: Monitoring patient follow-up appointments, recall, and maintaining a recall system to encourage regular check-ups and preventive care—treatment reactivation.
Patient Relationship Management: Building and maintaining positive relationships with patients, addressing their concerns, and providing exceptional customer service to enhance patient satisfaction.
Continuing Education: Keeping abreast of advancements in dental treatments, technologies, and industry trends through continuous learning and professional development.
It's important to note that the specific responsibilities of a treatment coordinator may vary depending on the dental practice and the scope of their role within the organization. While not coordinating treatment, there will be daily administrative responsibilities.
If you are a motivated and organized individual passionate about providing exceptional patient care, we invite you to join our team as a dental treatment coordinator. Apply today to contribute to our mission of delivering quality dental care and improving oral health in our community.
Respect – Our patients, the office, your teammates and yourself. Treat patients as if they are your best friend. Treat the office as if it is your home. Treat your teammates as if they are your equal. Treat yourself as if you want to be respected.
Responsibility – Be responsible for keeping yourself, your work area and your job duties impeccable. Do not leave anything for tomorrow that can be done today.
Excellence – We strive for excellence in everything we do. From our behaviors top our communication to our results, we do not settle.
Reliable – Our patients and our teammates can always count on us to be present and do the absolute best we possibly can. We will be there for each other
Passionate – It will not be acceptable to bring our negative attitude or words into the office. We will find a way to be energized, excited and passionate about caring for our patients, office, teammates and ourselves. We passionately believe dentistry IS the BEST investment ANYONE can make in themselves.
Growth Mindset – We will always be stiving to be better than we were the day before. Every day is an opportunity to learn something new or improve the way in which we deliver our passion, energy and value to our patients and team.
Commitment – We will honor the commitments made. If we cannot get it done or do an impeccable job with it, then we will not commit to doing it. If we fall short of a commitment, for any reason, we will not deny, defend, lay blame or make excuses. We will openly acknowledge that we missed it and re-commit.
Proactive – We will always be proactive in finding solutions to any problems. It will not be acceptable to complain or gripe without offering at least one solution to the perceived problem
Team
Respect – We promise to respect our patients time, their needs and their wishes. We are here to serve you and give you the very best dental experience possible.
Responsibility – We promise to always use the very best products, latest technology and maintain the best education with our team so that we can give the best care and service to you. We take this responsibility very serious.
Excellence – We strive for excellence in everything we do. We will not compromise. If you do not have the best dental experience ever then we want to know about it so we can make it even better the next time.
Reliable – We stand behind our dentistry and our service. If you are not 100% satisfied with your service or dentistry we will make it right.
Passionate – Every team member at North Creek Dental Care is passionate about dentistry and serving our patients. We absolutely believe dentistry is the best investment you can ever make in yourself.
Growth Mindset – We are committed to Constant and Never-Ending Improvement. Our goal is to the be the very best and most widely respected dental office in all of Chicago. We want to be here for your family and friends and we want you to invite all of them to come enjoy the quality dentistry and service we provide.
Commitment – We are committed to your total health. We will always provide you with the full view of how your dental care can impact your total health, mind, body & soul. We will never compromise.
Proactive – We will always be proactive in helping you identify and care for any dental needs you have. We believe that by catching issues early we help keep you healthy while also improving how you feel about your smile.
