Office Manager Job Description

We are currently looking for a responsible and compassionate Office Manager to join our Dental Team! 

In this position, you will be responsible for overseeing all office daily operations, holding the team accountable to follow our office systems and will be required to explain simple and complex treatment plans to patients and schedule their appointments in their correct order. To become a successful Office Manager, you should demonstrate great time management skills and show great initiative. Our ideal candidate is someone who has previous experience in the field.

Office Manager Duties & Responsibilities: 

• Treat patients with compassion and empathy and conduct yourself in a professional manner
• Discuss doctor's concerns and their treatment recommendations in an understandable fashion
• Develop a treatment plan and coordinate it's completion
• Check in on patients and record their progress
• Follow up with unscheduled treatment plans and making outbound calls daily with front office team to keep the schedule full
• Understand medication protocols and educate patients on their medications
• Comply with health care laws and regulations and organizational guidelines

Office Manager Requirements: 

• Bachelor’s Degree or Equivalent Experience
  • Previous work experience in clinical practices (3 years+)
• Dentrix experience
• Dental terminology is well-versed
• Great communication skills
• Strong empathy and compassion
• Good at multitasking