We are looking for Entry Level Customer Service Representative to join our marketing team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is someone with a positive attitude.
Customer Service Representative Duties & Responsibilities:
- Answer and manage all customer questions
- Generate sales leads
- Provide accurate and valid information for the customers
- Handle questions, complaints, and returns and find appropriate solutions quickly
- Keep records of customer interaction and process received files.
- Think, answer, and respond quickly to resolve customer issues and questions about products and services
- Retain a polite and professional voice and manner at all times
Customer Service Representative Requirements:
- High school diploma or equivalent
- Proven customer support experience
- Customer-oriented and passionate about helping others
- Ability to respond quickly to different requests and characters
- Excellent multi-tasking skills