We are seeking a full-time Treatment Planning Coordinator/Administrative Assistant for our well-established family dental practice in Windom, MN!

Our candidates should be highly motivated, adaptable, resilient, and attentive to detail. While specific dental experience is highly valuable, seasoned front desk staff/dental assistants are encouraged to apply! This position has numerous opportunities for advancement and would be an excellent fit for someone looking for that next step in his or her career!

Hours:

8:00 AM – 5:00 PM Mon – Thurs
8:00 AM – 12:00 PM Fri*
*Hours will be based on need for this specific day
No scheduled weekends/evenings!

Expectations and responsibilities:

• Clearly explains and presents treatment options, related costs, so patients thoroughly understand
•  Presents financial options and makes appropriate arrangements for patients to proceed with treatment 
•  Educates patients on their dental benefits
• Confidently handles objections to proposed treatment
•  Schedules patient appointments to maximize efficiency and productivity while being aware of the time needed for the clinical schedule
• Assists with referrals and acts as a liaison between referring doctors and the office to help deliver ideal coordinated care
• Follows up on unscheduled treatment
• Prints out non-covered service agreements daily for patients to sign
• Notify clinical staff of changes in schedules.
• At check-out, is very comfortable and confident at collecting payments for day of service treatment and overdue balances
• Able to perform “close out” procedures at end of day.
• Able to independently run the office in the absence of the Lead
• Adheres to confidentiality and HIPAA laws and guidelines with regards to patient’s records.

Skills required:

• Excellent communication skills  
• Creative problem solver
• Positive and friendly attitude
• Motivated self-starter
• Positive work ethic
• High level organizational skills 
• Dedicated to patient care and the team
• Supportive team player and positive contributor 
• Passionate about the office, continually working on improving systems
• Extensive knowledge of dentistry/ADA codes and ability to describe procedures in simple languages for patients to easily understand 

Benefits:

• 401k w/ match
• Free/discounted dental care for employee and immediate family
• Flexible schedule
• HSA
• PTO
• Parental leave
• Professional development assistance/Paid continuing education
• Relocation assistance

Minimum of 1 year dental experience preferred. However, we are willing to train someone with the right attitude and fit in office culture.