24th Street Dental Biltmore is a family owned general and cosmetic dental practice located by Biltmore Fashion Park. We are different to most dental practices as we are privately owned and treat patients like friends and staff like family. We are not run like a large corporate or DSO, this is why all of our staff and patients are happy!  

We are looking for a Dental Front Office team player who is friendly, professional and likes to continuously learn. You should have strong customer service skills and enjoy delivering great service. If you love helping people and want to work alongside a group of caring and experienced dental professionals, apply today! 

Dental Front Office responsibilities include:

• Making sure patients have a great experience and find ways to improve their experience 
• Scheduling appointments and following up unscheduled treatment
• A/R collection activities and responding to billing questions  
• Assisting patients with forms and ensuring information in Dentrix is accurate 
• Verify insurance benefits and making adjustments to reflect any benefits used or met
• Presenting treatment plans and assisting patients with financial investments (eg CareCredit) 
• Collecting payments and making insurance claims   
• Other front office activities 
• Assisting with strategic growth activities and projects 

Front Office Requirements

• Strong customer service and organizational skills 
• Good telephone and email etiquette 
• Min 6 years experience in a dental office 
• Comfortable working in a fully digital office 
• Knowledge of dental insurance
• Sound knowledge of dental terminology 
• Proficient in Dentrix  

Range of Pay 25-30 per hour

Benefits

• FREE dental for staff and their family 
• Medical insurance 
• PAID sick days, vacation and public holidays
• PAID day off for your BIRTHDAY
• Continuing Education (we love learning!)

Don’t miss out on this great opportunity. Apply today!!