Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. Acts as the liaison between creditors and customers and manages overdue accounts.

Primary Responsibilities:

• Collect payments on past due bills.
• Create a list of people who have not made payments.
• Organize list according to severity of delinquency.
• Inform clients of overdue accounts and amount currently owed.
• Collect payment.
• Review terms of sale or loan documents.
• Ensure all customer information is correct, including phone numbers and addresses.
• Set up repayment plans and new terms of sale.
• Record new commitment to repay debt.
• Send statements of delinquencies to credit bureau.
• Initiate repossession proceedings or hand over account to law practice that specializes in debt collection.
• Purge records if debt has been satisfied.
• Report satisfied debts to credit bureaus.
• Follow federal and state laws dealing with debt collection.
• Print reports for management.
• Must Have Own Vehicle and Experience Collecting