Apply Now: Join the KamDental team and contribute to a positive, patient-centric environment. We look forward to reviewing your application!

Role Overview

Purpose: To provide essential administrative functions ensuring smooth communication across all offices at KamDental.

Dream Team Member: As a Front Office Coordinator, your role is pivotal in maintaining fluid patient communication and office operations. You are the first point of contact, ensuring every patient feels like a VIP and contributing significantly to the success of our office.

Our Ideal Candidate Is:

• Friendly
• Committed to exceptional customer service
• An excellent communicator
• Compassionate
• Skilled in exceptional follow-up
• Organized
• Thorough
• A team player
• Willing to assist in various office areas

Core Values: Our team adheres to three core values that guide every decision at KamDental: Patient-centric positivity, integrity, teamwork, and continuous improvement.

Job Description

The Front Office Coordinator plays a critical role in maintaining efficient business operations, allowing dentists and hygienists to focus on providing top-notch dental care. You will be immersed in a unique healthcare environment, interacting with clinicians and adhering to regulatory standards.

Essential Duties and Responsibilities:

• Manage patient scheduling, registration, financial counseling, medical records, billing, data entry, and cash posting.
• Foster excellent customer service throughout the staff.
• Implement effective filing and organizational systems.
• Ensure patient satisfaction, address complaints, and develop improvement strategies.
• Utilize schedules efficiently, supporting practice revenue objectives.
• Uphold KamDental’s policies and demonstrate a commitment to clinical excellence and outstanding patient service.
• Perform additional duties as required.

Qualifications:

• Education: Associates or Bachelor’s degree in Business Administration, Accounting, or Health Care Administration preferred. Experience may substitute for education.
• Experience in basic billing and knowledge of Medicare, and commercial insurance regulations.
• Proficient in healthcare software (Open Dental).
• Skills in multitasking, problem-solving, and professional communication.
• Knowledge of continuous process improvement practices.
• Ability to professionally interact with a diverse range of individuals.

Note: This job description is subject to change based on business needs. All employees are expected to adhere to the responsibilities and requirements as outlined. Non-compliance may lead to disciplinary action, including termination.