A top Plumbing, Heating and Cooling company who truly values their employees is looking for someone who has a great attitude and loves talking to and helping people! They are looking for an enthusiastic Field Manager.  Are you the right match?!

Position Overview:  We are looking for a Field Manager for our Commercial Operations Department to manage all aspects of the division’s day to day field operations activity.  

Responsibilities:

• Supervise the Field Supervisor and Field Technicians as well as work closely with the Commercial Call Center Manager, Project Coordinator and Accounting staff
• Participate in hiring, disciplining, and terminating direct reports
• Work with management to establish, implement, and maintain annual training curriculum
• Provide direct management, training, and support for the Field Supervisor, Field Technicians, and Apprentices to ensure that they are successful in accomplishing their job.
• Monitor material costs, job hours and efficiency, and productivity of field staff
• Ensure the attainment of all job site goals including safety and productivity
• Reinforce Safety Director’s agenda to ensure that the workplace is accident free and that all
• safety protocols are followed
• Assist Safety Director in claim investigations
• Perform site visits to meet with customers to resolve complaints, ensure quality workmanship, evaluate productivity, and monitor efficiency
• Participate in the After-Hours Emergency Call Process
• Assist coordination team to ensure proper allocation of workload and proper technician selection for type of service
• Review dispatch board for scheduling efficiencies
• Provide estimate pricing on small projects that require quick turn-around
• Resolve all invoice disputes and other job-related issues
• Ensure that all division key performance indicators (KPI’s) goals including but not limited to safety measurables, attrition rates, labor costs, gross profit, controllable overhead costs and growth are met and/or exceeded

Qualifications/Requirements:

• High School diploma required; B.S in Business preferred 
• Required: 5 years’ related field experience, 2 years’ management/supervisory experience
• Preferred: 10 years’ related field experience, 5 years’ management/supervisory experience
• Required: The use of conversational, analytical and observational skills which demonstrate an ability to organize, direct, control and manage all areas of supervision in the field.
• Preferred: Advanced level administrative skills and leadership ability
• Required: Valid Driver’s license and clean driving record, background check and drug test
• Clear written and verbal communication (fluent in English), knowledge of general business mathematics
• Fluent with Microsoft Office Suite

Preferred Licenses/Certifications:

• Licenses/Certifications – Scavenger Division
• Master Alternative Onsite Sewage System Operator License, WSSC Drain Cleaner’s License, Medical D.O.T. Card, CDL Class “B” License with tanker’s endorsement, Confined Space Certification, OSHA 30-Hour safety certification
• Class “A” CDL License with tanker’s endorsement
• Licenses/Certifications – Drain Division
• Journeyman Plumber License, Medical D.O.T. Card, Confined Space Certification, OSHA 30-Hour safety certification
• Masters Plumber License, CDL Class “A” or “B” License with tanker’s endorsement
• Licenses/Certifications – Ejector Pump Division
• Journeyman Plumber License or Journeyman Electrician License, Medical D.O.T. Card, Confined Space Certification, OSHA 30-Hour safety certification
• Master Plumber License or Master Electrician License
• Licenses/Certifications – Plumbing Division
• Journeyman Plumber and Gasfitter License, Confined Space Certification, OSHA 10-Hour Safety Certification
• Master Plumber and Gasfitter License, OSHA 30-Hour Safety Certification
• Licenses/Certifications – HVAC Division
• Journeyman HVAC License and Gasfitter License, Confined Space Certification, OSHA 10-Hour Safety Certification
• Master HVAC License and Gasfitter License, OSHA 30-Hour Safety Certification

Physical Requirements/Working Conditions:

• Body Positions: Standing, sitting, walking
• Body Movements: Navigating all areas of construction site like environment including carrying items, use of department tools, climbing ladders, entering confined spaces
• Work location – combination of office and field

They offer continuous training for professional development, medical, dental, vision, life, disability, 401k (with match), profit sharing, holiday, vacation and sick pay AND Free Breakfast Fridays!