A top Plumbing, Heating and Cooling company is looking for someone who is looking to learn and grow within the accounting field. This is a great entry-level opportunity for someone with an interest in accounting!

Salary range: $22.00 - $25.00/hr

Position Overview: The Collections Representative will identify delinquent accounts, locate and notify customers of delinquent status, initiate appropriate action to recover balances, and maintain all related records.

Responsibilities:

• Monitors the status of delinquent accounts. Initiates collection actions by calling account holders and cosigners of delinquent status.
• Records payments made to the customer’s account.
• Research disputed balances; where appropriate, corrects errors such as misapplied payments, reversed late charges, direct deposit errors, or overpayments from insurance.
• Identifies accounts requiring additional, personal contact for referral to third-party collector.
• Records management of customer files and delinquent account reports.
• Performs other duties as assigned.

Key Skills:

• Excellent verbal and written communication skills.
• Excellent organizational skills with great attention to detail.
• Ability to keep information confidential.
• Ability to exercise integrity and discretion.
• Ability to remain professional in tense situations.
• Proficient in Microsoft Office Suite or related software.

Qualifications:

• High School Diploma/GED required
• 1+ years of experience with accounts receivable preferred
• Experience in an office setting

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

This is an in-office role, Monday-Friday

They offer medical, dental, vision, life, disability, 401k (with match), profit sharing, holiday, vacation and sick pay!

Physical Setting:

• Office

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Required)
• Customer service: 1 year (Required)
• Collections: 1 year (Required)
• Accounting: 1 year (Required)