- MANDATORY 3+ Years Dental Admin Experience
At Dental Flossophy, we are committed to providing exceptional patient care in a welcoming and modern environment. Our team is passionate about delivering healthy smiles and ensuring a seamless patient experience. We are seeking a proactive and detail-oriented Office Manager to join our team and help lead our practice to continued success.
Position Overview: The Office Manager will play a critical role in the daily operations of our practice, overseeing administrative tasks, coordinating patient care, and fostering a positive environment for both staff and patients. This position requires someone who is hands-on, solution-driven, and highly skilled in insurance verification, treatment planning, and office organization. This role will be responsible for building the schedule and holding staff accountable to hit goals.
Key Responsibilities:
Leadership & Team Management:
- Lead by example, inspiring a collaborative and proactive team culture.
- Support, mentor, and train staff to ensure optimal performance.
- Manage daily operations and resolve any issues that may arise.
Insurance & Financial Coordination:
- Perform and oversee insurance verifications with accuracy and efficiency.
- Maintain up-to-date knowledge of insurance policies and coverage to optimize patient care.
- Assist in managing accounts receivable and billing processes as needed.
Treatment Planning & Patient Care:
- Work with providers to create detailed treatment plans for patients.
- Clearly communicate treatment plans and financial options to patients.
- Ensure a seamless patient experience by addressing concerns promptly and professionally.
Administrative Excellence:
- Manage office schedules, ensuring proper workflow and efficiency.
- Oversee the organization of patient records and compliance with HIPAA regulations.
- Coordinate with vendors and suppliers to maintain office supplies and equipment.
Culture & Attitude:
- Bring a positive, can-do attitude to the practice every day.
- Proactively identify areas for improvement and implement solutions.
- Foster a friendly and welcoming environment for patients and team members alike.
Qualifications:
- MANDATORY 3+ Years Dental Admin Experience
- Proven experience in dental office management or a similar administrative role in a healthcare setting.
- Strong understanding of dental insurance policies and verification processes.
- Proficiency in treatment planning and financial coordination.
- Excellent leadership, communication, and organizational skills.
- Ability to multitask, prioritize, and thrive in a fast-paced environment.
- Knowledge of dental software systems (e.g., Dentrix, EagleSoft) is a plus, OPEN DENTAL ideally.
What We Offer:
- Competitive salary based on experience.
- A supportive and collaborative team environment.
- Opportunities for professional development and growth.
- A chance to be part of a practice that values innovation and patient care. If you are a motivated and proactive individual who thrives in a leadership role and is passionate about patient care, we’d love to hear from you!
Join our team at Dental Flossophy and help us create smiles that last a lifetime!