Exciting opportunity! Dental Sales and Customer Success

Welcome to Dental A Team, a company you’ll want to work for! This position drives Dental A Team’s growth and customer happiness.   Do you have a knack for customer service and sales? Are you the person everyone gravitates to because everyone loves and trusts you? Do you have dental experience? If you’re shaking your head, yes, read on!

This role is the front line of all prospects, clients, and customers. Your number one goal is sales, closely followed by ensuring that all customers and prospects are listened to and responded to in a timely manner. As the liaison between prospect, client and DAT, you hold the secret sauce to the needs of everyone. These needs are the driving force behind customer success and sales. As a robust and lean company, your role includes sales, client fulfillment, and health checks on their success.  

Reports to: CEO/(Marketing and Growth Director) 

Key Responsibilities 

• Responsible for all sales, fulfillment, and customer service initiatives 

• Provide detailed follow-up on client successes and service needs

• Communicate prospect needs to drive the marketing strategy and potentially the deliverables

• Work with marketing to create sales funnels 

• Strong in Client VIP follow-up daily, weekly, etc., ensuring clients have the most incredible experience.

• Own the CRM database and processes

• Passion for sales, follow-up, client retention, and satisfaction

Must-haves

• A background in high-end sales, customer service, and dental is a plus!

• Selling the intangible - a dream through consulting

• Excellent verbal and written communication

• Excellent at connecting with people and building trust immediately 

• Incredibly organized

• HIGH attention to detail

• INCREDIBLE VIP customer service

• Loves to laugh and have fun

• A desire to constantly adds value to the company and customers 

• Can figure anything out-- Jack of all Trades-- or super fast at googling and figuring it out!! :)

• Working knowledge of google drive, sales CRMs, and social platforms

• STRONG accountability and follow through without being reminded

• Love what you do :)

• Full of integrity

Our mission is to provide the best consulting and service for our offices by positively impacting the world of dentistry and the lives of those who work with us.