Independent Waste is a leader in solutions for the on demand logistic needs of construction job sites. Through our partnerships with Independent Drivers, we service our local communities with local business owners. With our advanced platforms, we are able to offer the leading standard in guaranteed service commitments that allow our customers to focus on what matters most to them – being construction experts.
WHY WORK WITH US
If you love helping others achieve success with your own contributions, we have a role for you. As an organization, we believe where the work is performed is where the reward should be. We partner with the best people who want to help their partners reach their full potential. Individuals with a high drive for personal success that enjoy helping others achieve financial rewards will find an attractive culture at Independent Waste. We believe in providing all the right resources to the right people, and giving them the autonomy necessary to build something truly special. We aim to provide all the resources needed for success, and trust that the best partners don’t need to be managed tightly to reach their full potential.
POSITION SUMMARY: The Market Manager is responsible for building strong partnerships across our organization and throughout their market. They are responsible for building and growing long-term relationships with valued customers through lead generation, prospecting, problem solving and maintaining clear and honest communication. The Market Manager meets regularly with prospective and existing customers to solve problems, perform presentations, and sell the value Independent Waste brings its partners - both internal and external. This position will have complete organizational support, but at the same time requires a leader that is willing to do the work, not just find someone to delegate the work to.
PRINCIPAL RESPONSIBILITIES:
All Market Managers are expected to build strong partnerships with three key areas of the company: driver partners, customer partners, and corporate partners. More specific examples are provided on the following pages.
Driver Partners
Order Management
Ensures driver success and efficiency by thoroughly organizing all job site details are entered in driver app
Prepares thorough and complete orders with necessary notations for drivers
Works to ensure driver capacity is utilized and driver partners are able to reach their full earning potential
Truck Assistance
Readily available to help troubleshoot and assist drivers with a variety of trucking needs (securing valuable fuel or tire programs, serving as liaison to a variety of trucking maintenance companies, etc.)
Work alongside Director of Operations to ensure drivers have the best trucking partnerships available within their market
Safety Coaching & Monitoring
Providing regular ELD feedback to drivers in an effort to promote a safe driving culture
Partnering with Director of Operations to compile regular feedback and growth opportunities for each driver
Help provide accountability to ensuring drivers remain DOT compliant in all areas (Hours of Service, DVIR, etc.)
Efficiency & Business Coaching
Learning the key metrics to driver profitability and providing regular feedback via one on one meetings (fuel efficiency, tire expense, drive time v. estimated time, etc.)
Customer Partners
Sales
Monitoring strategic construction projects, and ensuring Independent Waste is routinely well positioned for all bids and pre-negotiated jobs
Developing valuable and dependable relationships with existing customers, increasing the lifetime value of our existing accounts
Analyzing the health and profitability of existing customers and positioning Independent Waste for optimized profitability
Account Management
Building long term relationships via on site meetings, lunch and learn presentations, promotional gifts, sponsorships and association memberships.
Business Development
Strong account management and relationships should produce new business opportunities through existing and new lines of business
Customer Service
Serving as the last line of defense for escalated customer service issues, dispatch needs, and invoice monitoring
Corporate Partners
Working alongside Independent Waste’s management to develop and monitor key performance metrics
Strong partnership and communication with Director of Operations to best position our driver partners for success in key technical areas
Regular communication and collaboration with other market managers to help assist in cross-market saturation and efficiencies.
MINIMUM QUALIFICATIONS:
Bachelor’s Degree or minimum of 5 years of relevant sales experience. (Required)
Minimum of 2 years of relevant sales experience. (Required)
Valid driver’s license. (Required)
REWARDING COMPENSATION:
$90,000 base salary
$4,000 guaranteed minimum monthly commission, for first 12 months
2% monthly commission for all roll-off, heavy trucking and portable toilet customer revenue in the market
BENEFITS & CONSIDERATIONS:
Fuel compensation
Cell phone
Health Care Plan
Travel & Entertainment compensation
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
Independent Waste is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
