Dental Front Office - Treatment Coordinator

1350 E McKellips Rd Ste 7 Mesa, AZ 85203 • Administrative • Customer Service • Finance • Healthcare • Full-Time

U Smile Family Dentistry is a modern dental office, located in Mesa, Arizona. Our ideal candidate is someone with experience running a dental office in an office administrator capacity who loves patient care and is passionate about helping others. If you love interacting with patients to provide education and dental work patients need, we are looking for you.


Job Duties

  • Draft and present treatment options, review payment plans, answer questions and create value for the proposed treatment
  • Scheduling patients and answering phones
  • Insurance knowledge at an expert level
  • Keeping up production and collection numbers for the office
  • Making unscheduled treatment and hygiene calls
  • Expert presentation of treatment plans
  • Follow up with patients on treatment plans and payment status

Requirements

  • Bachelor's Degree or equivalent preferred High School Diploma at minimum
  • 1-2 years in related field (Dentistry)

Previous dental experience as a treatment coordinator/dental administrator

  • Excellent written and oral communication skills
  • Excellent customer service skills
  • Understand basic dental and health insurance lingo

Preferred

  • Experience using Open Dental Software or related software
  • Friendly and energetic
  • Willing to go above and beyond for team members and patients
  • A passion for building strong relationships in order to establish patient trust and loyalty
  • Previous dental experience as a treatment coordinator/dental administrator


 
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