We are looking for a compassionate and organized Receptionist who will join our pet care team. You will work at the front desk greeting, welcoming, and checking in the customers with their pets for daycare, boarding and grooming services. Your other duties include answering a multi-line phone system, scheduling reservations, processing payments, and maintaining patients’ records. You will also answer customers’ questions and concerns by knowing the ins and outs of our business!

Our preferable Receptionist should have amazing customer service and communication skills. While communicating with customers, answering their questions, and assisting them you need to show that you can be trusted and maintain a professional and engaging relationship. An exceptional Veterinary Receptionist should also be understanding, well-organized, and a team player.

Receptionist Duties & Responsibilities:

• Greet and welcome customers and their pets into the facility 

• Check in the customers & make them feel comfortable

• Maintain, update, and file patients’ charts and records

• Answer phone calls and emails

• Schedule reservations 

• Receive and process payments

• Handle new client’s questions and concerns

• Maintain the waiting room and front desk area clean and organized

• Kennel duties are required and part of the job. Be comfortable handling dogs.

Receptionist Requirements:

• High school diploma/GED

• Strong knowledge of veterinary procedures, medication, and terminology

• Desirable previous experience as a Veterinary Receptionist or similar role

• Compassion and understanding

• Exceptional customer service and communication skills

• Organizational skills

MUST LOVE DOGS AND THEIR HUMANS! 

Weekends and holidays are required. Must have reliable transportation.

Benefits include:

• Free daycare & bathing services
• Discounted boarding services
• Discounted veterinarian services
• Holiday pay 
• PTO after 1 year for full time employees
• 401K matching for eligible employees