We are looking for a compassionate and organized Receptionist who will join our pet care team. You will work at the front desk greeting, welcoming, and checking in the customers with their pets. Your other duties and tasks include answering the phone and emails, scheduling reservations and processing payments, and maintaining and updating patients’ records. You will also answer customers’ questions and concerns.

Our preferable Receptionist should have amazing customer service and communication skills. While communicating with customers, answering their questions, and assisting them you need to show that you can be trusted and maintain a professional and engaging relationship. An exceptional Veterinary Receptionist should also be understanding, well-organized, and a team player.

Receptionist Duties & Responsibilities:

• Greet and welcome customers and their pets into the facility 
• Check in the customers
• Inform the kennel of arrivals 
• Maintain, update, and file patients’ charts and records
• Answer phone calls and emails
• Schedule reservations 
• Receive and process payments
• Issue invoices for service's
• Monitor the availability of items and supplies for sale
• Answer the customers’ questions and concerns
• Assist with purchase of pet food, supplements, and grooming equipment 
• Maintain the waiting room and front desk area clean and organized

Receptionist Requirements:

• High school diploma/GED
• Strong knowledge of veterinary procedures, medication, and terminology
• Desirable previous experience as a Veterinary Receptionist or similar role
• Compassion and understanding
• Exceptional customer service and communication skills
• Organizational skills

Experience with dogs in a group setting is preferred. Must have reliable personal transportation. MUST LOVE DOGS AND THEIR HUMANS!'