Insurance Verification for Dental Front Desk

Higley Rd Gilbert, AZ 85298 • Customer Service • Healthcare • Full-Time

Salary Range:  $20 - $24 hour

We’re searching for a friendly person to be part of our front desk team. Your main job responsibility would be verifying the patients' dental insurance. This would involve calling dental insurance companies to receive this information or requesting a fax back. You are also responsible for being sure dental patients’ appointments are properly booked, rescheduled, or canceled based on their needs. Other duties include inputting patient information into our computer system, answering patients’ inquiries, and coordinating referrals to other dental professionals. 

You must be able to manage and maintain patient waiting spaces as well as front-desk areas to be effective as a dental receptionist. Finally, a top-performing dental receptionist will do all jobs so that the dental office runs smoothly. Apply NOW!

Dental Receptionist Duties & Responsibilities:

  • Welcoming and greeting patients in the office.
  • Scheduling or canceling appointments.
  • Verifying patient's insurance 
  • Keeping track of recent treatments and procedures and updating patient data.
  • Setting up follow-up appointments and sending out phone reminders.
  • Getting in touch with dental insurance companies determining patients' co-pays.
  • Verifying payment methods and collecting money as necessary.
  • Answering phones, photocopying, filing, and faxing are common office chores.

Dental Receptionist Requirements:

  • GED or high school diploma.
  • It is helpful to have a certification in office administration, medical administration, or a comparable profession.
  • Working experience in a dental office is required.
  • Dental terminology is well-versed.
  • Dental practice management software expert (Dentrix).
  • Working understanding of administrative procedures in general.
  • Telephone etiquette is important.
  • Outstanding organizational abilities.
  • Outstanding customer service abilities.
 
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