Are you looking for an office position that has the potential for growth and professional development opportunities? Do you want to work for a company that values their team and will show you the respect you deserve? Are you a customer service driven individual who seeks a fun work environment? If so, Ai Painting Plus would love to have you! We are leading the painting industry and like to say that we Paint Joy Into People's Homes. Customer service is one of our top priorities and that starts with the first contact our potential clients have with our company and that person could be you!

What is the PURPOSE of the Office Administrator?

Work and execute on all aspects of front office operations, offer consistent and friendly customer services in accord with company goals and guidelines, provide administrative support to all areas of the business and maintains contact with estimators

CAPABILITIES

• Arrive on time and ready to work
• Working knowledge of office technology
• Ability to learn and accept feedback, positive and corrective
• Pleasant and courteous on the phone
• Be organized. Have good communication skills.

General Overview of Responsibilities:

• Filing, copying, correspondence, order supplies, etc.
• Assists owners, sales rep, outside operations manager, bookkeeper, and field supervisors whenever and wherever necessary.
• Answer phones, distribute messages, follow-up on phone messages. Represent our company in a professional manner, most likely being the first person the customer comes in contact with. Answer any questions, paving the way for the Sales rep.
• Schedule estimate appointments.
• Send pre-appointment materials introducing company.
• Manages leads in our software.
• Send “Thank you for Referral” gifts, and document.
• Update and maintain customer database.

Marketing:

• Help with market research
• Assist with any design and lay out ads for marketing and general advertising.
• Assist with any designs, lay out and communication in marketing emails.
• Keep certain items stocked: Pens & Sticky Pads. Lead Books, Envelopes, Folders, etc.

Communication:

• Answers phones, screens calls and vendors, distributes messages, and follows up on phone messages. Take messages and follow up on calls.
• Represents Ai Painting Plus in a professional manner. (The first person a customer has contact with is the person who answers the phone. The customer’s first impression should be a pleasant experience and paves the way for the estimator.) Provides great Customer Service.
• Assists customers and prospective customers with their inquiries or concerns.

Office Administration:

• General office duties
• Keep office/shop organized.
• Composes and types correspondence when necessary. Types and designs Meeting and Workshop agendas and minutes and teaching materials, handouts, and interoffice/field forms
• Helps to organize events and team building.
• Send insurance certs to vendors.
• Orders office supplies/equipment and secures best possible prices.
• Maintains organized computer files so they are easily accessible
• Assists in setting up and organizing filing system, office, and office procedures.
• Ready to step up to the plate whenever needed

Ai Painting Plus is a growing leader in the painting industry. We provide the best customer care and craftsmanship to all of our clients. We like to say we paint joy into our clients homes.

Our employees believe we are creating a better world where

Requirements

• Two years of related experience and skills;

Benefits:

• PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and opportunities for advancement.
• Comprehensive benefits package including medical membership plan, dental, vision and life insurance

Join our team. Join our mission.