Values form the foundation of the company. Adhering to our values will help us build a strong and healthy organization.
Deliverables and Accountabilities
The Sales Consultant is the first face that a customer of Sucro Painting sees, which sets the standard for what they will expect moving forward. The Sales Consultant is responsible for maximizing customer relations and maintaining high ethical standards in all aspects of communication and behavior throughout the sales generation process. The company’s brand and reputation relies on the proper execution of the responsibilities of this role.
The areas of accountability are as follows:
Deliverable 1 – Revenue Target Achievement:
Deliverable 2 – Sales Ratio (SR) Success
Deliverable 3 – Average Job Size (AJS) Maintenance
Deliverable 4 – Gross Profit (GP) Maintenance
Deliverable 5 – Market Share Development
During the initial 6 month training period Sales Consultants will be paid a salary of $1000 / week. After the training period Sales People are paid salary at a rate of $800 / week plus commission as detailed below.
Hours of Work
40-45 hours over Monday to Saturday 8:00 am – 4:00 pm. Hours worked will vary by Sales Consultant as required to fulfill on their Deliverables and with seasonality. Hours in the summer season may be longer than those in the winter season.
In the summer season a small amount of overtime hours may be required. If hours reach over 45 hours per week, those hours will be paid at $25 / hour.
Vacation pay is based on tenure with the company and is initially 2 weeks. Vacation pay must be requested two weeks in advance. Vacation pay will be paid out when requested from an employee on the next applicable pay check.
Employee benefits are not covered by Sucro Painting.
Performance and Wage Review
Performance reviews will take place on a semi-annual basis.
Raises are performance and experience based and are not guaranteed.
Equipment & Vehicle
It is expected that all Sales People have a valid driver’s license.
Sucro Painting will provide all Sales People with a wrapped company vehicle as necessary for business use.
Sales People must follow all vehicular laws. This includes, but is not limited to, maintaining a valid driver’s license, driving within posted speed limits, refraining from cell phone use, ensuring equipment is attached securely and trailers have appropriate wiring connected for signal lighting, obeying traffic control signals, parking in the appropriate area, paying for parking, maintaining proper driving composure, etc.
Sales People will not be paid for the use of their personal vehicle. Sales People are responsible for all tickets, fines, and/or penalties which occur.
Tools, Technology and Marketing Materials
All tools, technology and marketing materials and will be provided by Sucro Painting and are expected to be used and taken care of as if they were your own. They must be kept clean, organized, and in safe working condition at all times through daily maintenance.
Sucro Painting property is for business use only and should not be used for personal projects. It is the role of the Sales Consultant to ensure these are securely stored when unused.
Sales People must confirm on a monthly basis that all Sucro Painting property is accounted for. Anything found in need of repair must be reported immediately to the Owner.
Cell Phone & Technology
It is expected that all Sales People maintain an active phone number and have a cell phone capable of facilitating all tasks necessary to perform the role (i.e. Internet access, CRM capability, etc.). If desired, Sucro Painting will provide a cellphone at no charge. Sucro Painting will provide a laptop at no charge.
Sucro Painting will provide the subscriptions necessary to perform the role such as the company’s CRM, estimating software, etc.
Sales Appointment Presence
All employees are expected to wear a Sucro Painting branded shirt or clothing. Sales People will be given polos upon beginning their employment with Sucro Painting. Closed shoes are required at all times.
Sales People must adhere to OSHA practices at all times.
Sucro Painting has a zero-tolerance policy for drugs and alcohol and will terminate this Employment Agreement with cause. Sucro Painting will prosecute any employee to the full extent of the law who is found to be using either drugs or alcohol during their daily duties.
Respect of Environment
All Sales People must refrain from the use of inappropriate language on and around Sucro Painting job sites and while wearing Sucro Painting attire in the community.
There are not paid sick days. For clarity of communication and maintenance of the customer experience, Sales People must notify the Owner / Clients by 7 am if they are sick and require a day off. A doctor’s note will be required for illnesses requiring more than 3 days off.
Sales People are expected to arrive 5-10 minutes prior to the start of all scheduled Sales Appointments. Sales People must notify their scheduled customer(s) as soon as possible if they are going to be late.
Attendance to all staff meetings and training sessions is mandatory.