Are you an experienced Operations Manager looking for an exciting opportunity to make a significant impact? Join our thriving company where you can drive success and profitability by managing crew efficiency, overseeing materials and equipment, developing a top-notch team, and upholding our stellar reputation.
Why Join Us?
- Growth and Development: Be part of a company committed to your professional growth. We offer continuous learning opportunities and hands-on training.
- Innovative Environment: Implement your ideas and help us find better, more efficient ways to work.
- Supportive Team: Work with a dedicated, productive, and happy team that values collaboration and mutual respect.
- Client Satisfaction: Play a key role in ensuring our clients are delighted with our services.
Key Responsibilities:
Ensure Profitable Service Delivery:
- Manage labor efficiency, materials, and equipment to exceed job estimates.
- Monitor project progress, adjust as needed, and perform cost/profit analysis for each job.
- Capture and bill all upsell and add-on work.
- Conduct daily and final client walkthroughs to ensure project completion and satisfaction.
Develop a Top-Notch Team:
- Hire, train, and evaluate employees to build a productive and long-tenured team.
- Provide hands-on training and support in equipment operation, safety, and quality standards.
- Conduct annual performance evaluations and foster a motivating work environment.
Ensure Client Satisfaction:
- Maintain quality control through on-site assistance and job performance observations.
- Proactively resolve customer grievances and enhance the overall customer experience.
Uphold Company Image:
- Ensure job site quality and crew professionalism meet our high standards.
- Maintain a professional appearance and demeanor for all team members.
Qualifications:
- Proven experience as an Operations Manager or similar role.
- Strong leadership and team management skills.
- Proficiency with QuickBooks, Estimate Rocket, and Microsoft Office.
- Excellent communication and problem-solving abilities.
How to Apply:Ready to take your career to the next level? Submit your resume and cover letter detailing your experience and why you’re the perfect fit for this role.
Join us and be a part of something extraordinary!