Regional Service Manager

Jacksonville, FL 32233 • Engineering • Retail • Supply Chain & Logistics • Full-Time

Salary Type:  DOE

Company Overview: We are excited to announce an opening for Regional Maintenance Manager in our luxury asset management group dedicated to elevating the standard of living for our residents. Our portfolio includes luxury apartments, and we pride ourselves on delivering exceptional service and meticulous attention to detail.

Position Summary: The Regional Maintenance Manager is essential in upholding the prestige and operational excellence of our luxury apartment communities. This role demands a dynamic leader with extensive property maintenance expertise, a strong dedication to luxury standards, and the capability to manage multiple properties within the region.

You will support the managed assets’ maintenance needs in all regards, calling on your proven expertise in plumbing, electrical, structural, troubleshooting and solution creation.

This is a job that requires a joy for hard work, problem solving and confident communication of planned solution implementation.

Key Responsibilities:

  • Maintenance Operations:
    • Daily Operations: Oversee all aspects of daily maintenance operations, including routine inspections, work order management, and emergency repairs. Ensure tasks are completed promptly, efficiently, and to the highest standard.
    • Preventive Maintenance: Develop and implement comprehensive preventive maintenance programs to minimize downtime and extend the life of property assets. Regularly inspect properties to identify potential issues before they become major problems.
    • Capital and Multifamily Improvements: Plan and execute capital improvement projects, including large-scale repairs, renovations, and upgrades. Ensure projects are completed on time, within budget, and with minimal disruption to residents.
  • Hands-On Work:
  1. Drywall Installation & Repair: Perform drywall installation, repair, and finishing work to ensure a flawless, luxury finish in all units and common areas.
  2. Plumbing & Electrical: Carry out complex plumbing and electrical repairs, installations, and maintenance tasks to keep all property systems in peak condition.
  3. Troubleshooting: Diagnose and resolve complex construction and maintenance issues, ensuring the structural integrity and functionality of all buildings.
  • Vendor & Contractor Management:
    • Vendor Relationships: Establish and maintain strong relationships with vendors, contractors, and service providers. Negotiate contracts to secure the best rates and ensure high-quality work.
    • Quality Assurance: Evaluate the performance of vendors and contractors regularly. Ensure all work meets the luxury standards expected by our residents and management.
  • Safety & Regulatory Compliance:
    • Safety Programs: Implement and enforce safety protocols across all properties to protect residents, staff, and visitors. Conduct regular safety training and drills for the maintenance team.
    • Regulatory Compliance: Ensure all properties comply with local, state, and federal regulations, including building codes, OSHA standards, and environmental regulations. Keep accurate records of inspections, permits, and certifications.

Qualifications:

  • Experience:
    • A minimum of 5-7 years of experience in maintenance management, with at least 3 years in a regional or multi-site role within the luxury residential or hospitality sector.
    • Proven track record of managing maintenance teams across multiple high-end properties.
  • Skills:
    • Technical Expertise: In-depth knowledge of building systems, including HVAC, plumbing, electrical, and structural maintenance. Ability to diagnose and resolve complex maintenance issues.
    • Leadership: Strong leadership skills with the ability to manage, motivate, and develop a diverse team. Experience in creating and implementing training programs.
    • Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. Strong organizational skills and attention to detail.
    • Financial Acumen: Experience in budgeting, financial management, and cost control within a maintenance context.
    • Troubleshooting, drywall, 
  • Certifications:
    • Relevant certifications, such as HVAC certification, EPA certification, or Certified Maintenance Manager (CMM), are highly preferred.
  • Education:
    • High school diploma or equivalent required; a Bachelor’s degree in Facilities Management, Engineering, or a related field is preferred.

What We Offer:

  • Compensation: Competitive salary with performance-based bonuses.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, retirement plans, and paid time off.
  • Professional Growth: Opportunities for continuous learning, development, and career advancement within a growing and innovative company.
  • Work Environment: A dynamic and supportive workplace culture where your contributions are valued, and you can make a real impact.

 

 
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