JOB DESCRIPTION – Assistant Community Manager

Position:  Assistant Community Manager

Department:  LVL - Luxury Living

Reporting to:   On-Site Community Manager

Location:   Broxton Bay Apartments, 12900 Broxton Bay Dr., FL 32218

Primary Responsibilities:

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
• Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.

Preferred Qualifications:

• AA, BA, BS (2/4 year College/University Degree)
• 2+ years of property management experience
• Valid Driver’s License
• Reliable transportation
• ARM, CAM, NALP certifications
• Dependable and ability to work under pressure
• Flexible schedule-On call and weekend rotation
• Exceptional communication skills
• Self-motivated with strong time management skills, and attention to detail
• Ability to develop and maintain courteous and effective working relationships 
• Computer skills: Outlook, Word, Excel, SharePoint
• Excellent problem-solving abilities
• Ability to work independently on projects and collaborate as a team player
• Demonstrates a positive attitude and always displays a friendly and courteous attitude towards residents and other team members. 
• Must be able to pass a drug screen and background check

Benefits:

• Competitive pay, based off years of related experience.
• Health care options available
• Paid time off
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Reminder - In order to be considered for this exciting opportunity – You must provide the following:  

• Your resume
• Are you Local? Or willing to permanently relocate?
• Your Desired Salary/Compensation
• When can you start work or be available for employment?