JOB DESCRIPTION – Community Manager

Position:  Community Manager

Department:  Confidential

Reporting to:   President / Regional Manager

Location:   Confidential

Primary Responsibilities:

• Provides input into the development of budget(s) for assigned properties by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
• Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
• Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. 
• Gathers, analyzes, and interprets current market and economic trends that may impact assigned properties and implements short- and long-range marketing and leasing strategies to achieve property occupancy and revenue goals. 
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests. 
• Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the assigned properties, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. 
• Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
• Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.

Preferred Qualifications:

• AA, BA, BS (2/4 year College/University Degree)
• 2+ years of property management experience
• Valid Driver’s License
• Reliable transportation
• ARM, CAM, NALP certifications
• Dependable and ability to work under pressure
• Flexible schedule-On call and weekend rotation
• Exceptional communication skills
• Self-motivated with strong time management skills, and attention to detail
• Ability to develop and maintain courteous and effective working relationships 
• Computer skills: Outlook, Word, Excel, SharePoint
• Excellent problem-solving abilities
• Ability to work independently on projects and collaborate as a team player
• Demonstrates a positive attitude and always displays a friendly and courteous attitude towards residents and other team members. 
• Must be able to pass a drug screen and background check

Benefits:

• Competitive pay, based off years of related experience.
• Health care options available
• Paid time off
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Reminder - In order to be considered for this exciting opportunity – You must provide the following:  

1. Your resume
2. Are you Local? Or willing to permanently relocate?
3. Your Desired Salary/Compensation
4. When can you start work or be available for employment?