Position: Regional Portfolio Manager

Department:  American Management Group (AMG)/LVL Living

Reporting to:   President

Location:   Atlantic Beach, FL/Jacksonville, FL or TBD

Who we are: We are a property management company, owners, and operators of several Multifamily/Apartment assets and Retail strip centers throughout the Southeast and in our sights is an intense mission to dramatically change the way we function, communicate, engage, evaluate, execute, course correct, and think about our organizational growth, operations, and management. We operate a vertically integrated real estate investment platform with a group of wholly owned subsidiaries that includes real estate brokerage, mortgage banking, property management, development, construction, investment banking, insurance/risk, marketing/advertising, and architecture efforts that both support our own investment strategies as well as serve the 3rd party marketplace. We possess an insatiable desire for growth, accomplishment and making the impossible happen – to be successful here, you must be too!

Who we seek: We are igniting an effort which is nothing less than a drastic transformation of our entire approach and thought process around Real Estate Investment, Management, Development and Operational excellence and at the center of this transformation is a key resource – You!  You are an experienced change agent and is relentless in your pursuit of organizational excellence. This role will not only help grow our portfolio but will be a key player to the organization.  As leaders, we empirically believe in our people, we dramatically want the best for our people and enthusiastically expect the best from of our people!

In your DNA will be a fire that burns, and the result is an Insane passion and high energy for

creating change, improvement, and the natural incapability of accepting below bar standards, mediocrity, or anything less than the best. We need the right Development Manager and are investing heavily in our mission to grow. If you are up for the challenge, we want to engage with you!  If you truly consider yourself up to our challenge and are prepared to demonstrate how and why – we are ready, Impress us!

Working with us, you'll be challenged daily as we foster an environment of personal and professional development. You will have the full support of our entire team as you improve yourself, work harder and faster than ever before taking your skillsets and ability to levels never thought possible. Our multi-layered leadership team will welcome your feedback, initiative and innovation and while providing guidance as you approach your role as if it were your own business.  We encourage and embrace the entrepreneurial spirit helping people live up to their true potential. Are you up to the challenge?

Defined Role: 

This position is responsible for the financial success of a diverse group of multi-family and commercial properties by carrying out the primary responsibilities below.  

The ideal candidate is a self-starter, communicative, reliable, prides themselves on excellence, thrives in a fast-paced and goal-driven environment. Professional appearance and conduct is imperative. You seek to be a key contributor within a culture that is committed to delivering innovation. You take great pride in developing a team of engaged professionals who have the same goals. 

Primary Responsibilities: (may include but not limited to)

• Supervise the daily operations of your regional portfolio to achieve financial and operational goals
• Oversee the hiring, training, counseling, and mentoring, including annual performance reviews of property staff
• Review/audit property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approve all exceptions of the same
• Review all bank deposits, Monthly Bonus Reports, Weekly Activity Reports, and Financial Aged Receivable Reports
• Develop and deliver preliminary budgets
• Oversee the annual apartment walkthrough (assist Community Directors where appropriate)
• Responsible for property & team KPIs.
• Drive leasing efforts on retail/office commercial space. 
• Meet with potential commercial tenants to show and negotiate space. 
• Review monthly market survey and recommend competitive budget driven rents.
• Conduct property inspections monthly with a focus on safety, curb appeal and asset preservation.
• Develop marketing ideas that drive traffic with Community Manager and President. 
• Perform budget and accounting functions as relates to the financial success of the property.
• Assist onsite as needed.
• Ensure all onsite employees adhere to Fair Housing guidelines.
• Maintain accurate monthly commissions where applicable.
• Ensure property delinquency does not exceed budget.
• Ensure all service requests are being handled in accordance with our 24/7 White Glove Maintenance Policy.
• Develop, mentor, train, and manage the site team(s).
• Prepare monthly reporting on property performance.
• Help oversee capex projects.
• Recruit and interview potential team members.
• Oversee HUD properties.
• Assess the training needs of the office and maintenance team and continuing education.
• Responsible for ensuring that all team members are operating within OSHA standards and company safety policies at all times.
• Continuously monitor and maintain cleanliness and curb appeal of the property.
• Assist with property emergencies, including emergencies arising due to hazardous weather conditions.
• Obtain bids and negotiate as needed.

Preferred Qualifications

• 5+ years of proven multi-site property management experience.
• Valid Driver’s License.
• Reliable transportation.
• ARM, CAM, NALP, etc certifications-preferred.
• Dependable and ability to work under pressure.
• Flexible schedule-On call.
• Exceptional communication skills.
• Self-motivated with strong time management skills, and attention to detail.
• Ability to develop and maintain courteous and effective working relationships.
• Computer skills: Outlook, Word, Excel, SharePoint, Teams, etc.
• Ability to think both strategically and tactically.
• Excellent problem-solving abilities.
• Ability to multi-task.
• Positive attitude.
• Ability to work independently on projects and collaborate as a team player.
• Demonstrates a positive attitude and always displays a friendly and courteous attitude towards residents and other team members. 
• Must be able to pass a drug screen and background check.
• Familiarity with HUD/Bond Properties.

Physical Requirements

• This position may include long hours spent walking, bending, lifting, climbing, reaching, and stretching.
• Extensive mobility and excellent physical condition. 
• Ability to lift 25lbs as necessary.
• Ability to operate necessary hand tools to make repairs.
• Ability to kneel, crouch, climb, crawl, walk across rooftops, vacuum, move furniture as needed, complete physical inspections, show apartments, etc. 
• Ability to drive to and from jobs sites.
• Tolerance to all extremes of hot and cold weather.
• Repetitive motion of hands, wrists, and elbows may be required. 
• May be involved with occasional exposure to moving mechanical parts, fumes, toxic, or caustic chemicals, and the risk of electric shock. 
• May be exposed to elevated noise levels.