Process and Workflow Specialist

645 Mayport Rd Suite 5 Atlantic Beach, FL 32233 • General Business • Management • Real Estate • Full-Time

Salary Type:  DOE

Defined Role: This high visibility role will focus primarily on and be responsible for establishing a methodology to create, update, improve, and maintain the process, procedures, best practices, and forms that run our day-to-day operations. Ultimately ensuring the proper tracking of performance metrics and strategy for a portfolio of newly constructed and existing multi-family real estate assets throughout the Southeast United States. This position supports our Vice President with global reporting and analysis required to meet the organizations performance & operational goals to ensure projects are completed efficiently. 

The ideal candidate is entrepreneurial-minded, commercially savvy, thrives in a fast-paced and goal-driven environment, and seeks to be a key revenue contributor within a “start-up” culture that is committed to delivering innovation to the capital formation process. 

Who we are: We are developers, owners and operators of multifamily assets throughout the Southeast and in our sights is an intense mission to dramatically change the way we function, communicate, engage, evaluate, execute, course correct and think about our organizational growth, operations and management. We operate a vertically integrated real estate investment platform with a group of wholly owned subsidiaries that includes real estate brokerage, mortgage banking, property management, development, construction, investment banking, insurance/risk, marketing/advertising, and architecture efforts that both support our own investment strategies as well as serve the 3rd party marketplace. We possess an insatiable desire for growth, accomplishment and making the impossible happen and you should too.

 Who we seek: We are igniting an effort which is nothing less than a drastic transformation of our entire approach and thought process around Real Estate Investment, Management and Operational excellence and at the center of this transformation is a key resource (you) who is an experienced change agent and is relentless in their pursuit of organizational excellence. This role will not only help grow our portfolio but will be a key play to the organization. This role will report directly to the Vice President and supports the other C Suite executives with an intense focus to shape and influence our business processes and reporting capabilities therefore creating an environment where investments reach their maximum return. As leaders, we empirically believe in our people, we dramatically want the best for our people and enthusiastically expect the best from of our people.

In your DNA will be a fire that burns, and the result is an Insane passion and high energy for creating change, improvement, and the natural incapability of accepting below bar standards, mediocrity, or anything less than the best. We need the right Associate and are investing heavily in our mission to grow. If you are up for the challenge, we want to engage with you!  If you truly consider yourself special and are prepared to demonstrate how and why - we look forward to hearing from you.

Working with us, you'll be challenged daily to improve yourself, work harder and faster than ever before and to take your skillsets and ability to accomplish to levels never thought possible and take on your position as if it was your own business. Our organization sparks the entrepreneurial spirit to help people live up to their true potential. Are you up to the challenge?

In order to be considered for this exciting opportunity – You must provide the following:  1) Your resume 2) Are you Local? Or willing to permanently relocate? 3) Your Desired Salary/Compensation  4) When can you start?

Primary Responsibilities: 

  • Solves and works on a variety of high impact, high-profile problems / projects.
  • Provides expertise in area and an advanced level of understanding of the principles workflow automation and decision management.
  • Ensure optimally performing production workflows by establishing Key Performance Indicators (KPIs) for performance, implementing proactive monitoring, alarming and reporting, and ensuring adherence to and measurement against defined KPIs.
  • Provide for proactive performance issue identification and root cause analysis.
  • Identify and standardize approach and success criteria including governance of performance test executions, analyzing performance test results and identifying tuning/optimization opportunities.
  • Produce performance testing workload definition and analysis, factoring in known or projected volumes and transaction mix, to ensure coverage of critical business transactions.
  • Define and implement best practice end-to-end Workflow Performance Management solutions including vendor tool evaluations, POCs, and tool selection.
  • Establish workflow performance baselines and re-evaluate them at least quarterly based on Organic/Additional growth.
  • Monitor/Report trending performance globally and identify opportunities for optimization in the workflow as well as system.
  • Integrate with Application Development teams to Drive Performance throughout the Project Lifecycle and define Non-Functional Requirements related to Performance & Capacity.
  • Partners and participates in technical discussions with application teams, infrastructure groups, and other enterprise partners.
  • Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements.
  • Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards.
  • Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions.

Preferred Qualifications

  • Experience in system analysis and in workflow automation
  • Lean Six Sigma
  • Experience in managing and implementing successful projects 
  • Exceptional communication skills, including ability to write, pitch and present compelling content
  • Self-motivated with strong organizational skills, analytical talent and attention to detail
  • Strong Microsoft Office and computer skills 
  • Strong organization skills and the ability to manage multiple projects and priorities
  • Ability to think both strategically and tactically
  • Excellent problem-solving abilities
  • Ability to work independently on projects and also collaborate as a team player
 
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