Piroshky Baking Company is seeking a Fulfillment Manager 55-70,000 annually, depending on experience plus $5,000 SIGNING BONUS!!!

A locally owned bakery since 1992, Piroshky Piroshky has been serving Seattle from its historic Pike Place location for almost three decades. In recent years, our company has grown to multiple locations. More recently, we have expanded robustly into online sales, and customer delivery- locally, regionally and nationally. As we continue to expand and grow, we are seeking creative, passionate, and loyal individuals to join our team.

Our central kitchen, where the position is held, is located in Seattle's South Park neighborhood. Here, our team works through out the day to produce for our bakeries, online orders, and customer delivery distribution. 

The Fulfillment Manager oversees the organized, accurate, and timely order fulfillment. The fulfillment manager oversees the training, work, organization, and accuracy of fulfillment team. Fulfillment manager works in conjunction with Production Manager, ensuring product is available for all fulfillment needs. Constant communication between all company management required to successfully orchestrate fulfillment. 

Essential Job Responsibilities/Functions to include but not limited to:

Standard Duties:

• Display an affinity for our products, core values and company philosophy
• Attend team meetings with 100% attendance
• Create and maintain company culture
• Conduct all duties and actions in a safe and secure manner, following safety guidelines as well as all company policies and procedures
• Be able to work in a diverse team, stay consistently professional and always follow safety standards

Position Duties:

• Work in collaboration with all management to determine order fulfillment needs company wide. 
• Maintaining communication with administrative and driving teams consistently
• Assist Kitchen management and production in keeping track of inventory (in house products as well of partner items) in preparation of order fulfillment
• Assist and work with office support team to ensure packing materials are available
• Organizing daily schedule and delegation of fulfillment roles
• Train, coach and supervise packaging team to ensure accuracy, timeliness and quality of work
• Setting goals for performance and deadlines in ways that comply with company's plans and vision
• Organizing workflow and ensuring that employees understand their duties or delegates tasks
• Develop and monitor accurate order fulfillment process
• Address any issues/errors with packaging team directly, holding accountable
• Work with production management to organize storage of packaged items
• Assessing business needs and formulating and implementing processes and procedures to rectify deficiencies
• Manage and oversee staff for taking orders to customers (delivery, event, etc.) and ensuring excellent customer service
• Hold regular meetings with all staff for multiple departments
• Oversee the delivery of wholesale products to multiple locations
• Other duties as assigned

Managerial Duties:

• Observe and enforce company policies, procedures and goals - both short and long term
• Ability to delegate and hold staff accountable to projects, timelines, and accuracy
• Anticipate and plan hiring needs and recruit accordingly
• Ensure all the on-boarding procedures are executed in timely manner
• Hold weekly meetings with leadership team
• Communicate relevant information in a timely manner across stakeholders
• Oversee the reporting of payroll accurately and timely
• Act as a mentor and resource for staff
• Be able to participate in solution based, forward moving conflict resolution
• Ensure consistent HR notes are executed and maintained
• Issue warnings and disciplinary action as needed
• Ensure a timely and consistent employee reviews are performed
• Assessing business needs to determine over/under staffing, overseeing adjustments as needed
• Have oversight of day-to-day operations across all assigned departments
• Monitor direct employees and oversee the monitoring of non-direct employees productivity and provide constructive on-going feedback, coaching and development
• Oversee timely development and disciplinary action as needed
• Oversee weekly and monthly cost reports and budgets
• Create protocols and procedures
• Create job descriptions
• Curate, schedule and lead weekly/monthly staff meetings, in a engaging and productive manner
• Manage and resolve any emergencies as needed
• Oversee the hiring, orientation and training to maintain successful lifespan and/or termination of staff
• Training and coaching of direct employees

Requirements:

• Legally authorized to work in the US per state and federal law
• Must be 18 years or older
• Ability to get to work on time for scheduled shifts
• Possess or obtain valid permits needed for position, keeping current throughout duration of employment
• 5 years of management experience
• Experience working with WSDA/USDA preferred**
• Outstanding organizational and leadership skills
• Attention to detail and problem solving skills
• Ability to maintain a consistent teamwork mentality
• 5+ years experience working in food setting
• Ability to learn, retain information and follow instructions
• Have reliable transportation
• Follow all company procedures and protocols

Working Environment & Physical Demands:

• Work in a bakery/kitchen setting, which includes exposure to high amounts of flour, spices, meat scents, high temperatures, relative humidity, continuous repetitive movement, heavy lifting minimum of 50lbs, and use of industrial size bakery and kitchen equipment
• Work in the kitchen setting, which includes spatial awareness of self and co-workers using large equipment and sharp utensils around you
• Adjusting or moving objects up to 300 pounds in all directions, lifting up to 50lbs, and maneuvering heavy, tall carts as needed safely
• Work on feet for the duration of shift
• Verbally warn people of your presence to meet safety protocols
• Follow all newly established company policies and procedures
• Lengths of time spent working in cooler and freezer
• Work with a variety of packaging tools including tape gun, boxes, knives, ice/gel packs, etc.

What we offer!!!!

• AMAZING BENEFITS - MEDICAL, DENTAL, VISION
• 401K INCLUDING 3% PROFIT SHARE & MATCH WITH NO VESTING SCHEDULE
• PAID TIME OFF 
• GREAT WORK LIFE BALANCE
• BONUSES