The front of house shift lead assists supervisors on monitoring day to day FOH operations at the bakery. The shift lead serves as a model for FOH Cashier & Line Management positions, exemplifying the company's cultures, standards & protocols.
Essential job responsibilities & functions to include, but not limited to:
- Display an affinity for our products, core values and company philosophy
- Attend team meetings with 100% attendance
- Create & maintain company culture
- Conduct all duties and actions in a safe and secure manner, following safety guidelines and well as all company policies & procedures
- Be able to work in a diverse team, stay consistently professional and always follow safety standards
Position Duties:
- Requesting money
- Enforcing breaks & lunches
- Initiating UW coverage, reporting tardiness to supervisor and on EOD
- Overseeing efficient of staff at positions
- Oversee line management needs
- Food tour oversight
- Monitor online order and prep for timely pick-up
- Purchases up to $50
- Immediate reporting of policy violations
- Immediately reports potential safety hazards in equipment and facility
- Providing refunds, basic troubleshooting for POS
- Daily EOD report
- POS Money Management (Overflow of money drop, filling register with appropriate change, etc.)
- Initiating restocking/supply runs regularly
- Ongoing coaching & training of cashier staff
- Be proficient on all cashier & line management job duties
- Be proficient on all flour positions (cashiering, food back, dishwashing, line management)
- Trained in opening/closing of bakery, including cleaning procedures
- Other various duties as assigned
Requirement:
- Authorized to work in the US per state & federal law
- Must be 18 years or older
- Ability to verbally communicate in English effectively and comfortably
- Must have 3+ months being a Piroshky Piroshky cashier
- Possess/obtain & keep current all necessary licenses/permits required for the position throughout duration of employment
- Food handling experience & customer service experience strongly considered
- Must be available to work weekends/holidays as needed
- Must be available to work shifts starting as early as 7am and ending as late as 8pm
- Ability to get to work on time for scheduled shifts
- Ability to learn, retain information & follow instructions
- Follow all company procedures & protocols
Working Environment & Physical Demands:
- Work in the bakery setting, which includes exposure to high amount of flour, spices, and meat smells
- Must be comfortable with the different working environments the job entails (high volume customers, crowded areas, basement area, etc.)
- Must be comfortable working in front of the public, often displaying your work processes to onlookers while being photographed and engage in conversation with the public/customers
- Constantly moving self in direct positions to accomplish tasks in various environment including tight and confined spaces
- Frequently remaining in a stationary position, often standing or sitting for prolonged periods
- Frequently moving about to accomplish tasks and frequently moving from on workout to another
- Adjusting or moving objects up to 300 pounds in all directions, lifting up to 50 pounds and maneuvering heavy, tall cars as needed safely
- Constantly communication loudly, effectively, and safely with others to enhance information, warning other staff of their presents and movement to meet safety practice standards.
- Be able to exchange safety communication and direction from other staff while working in a loud environment
- Constantly repeating motions that may include the wrists hand and/or fingers
- Frequently operating machinery and oven equipment
- Constantly assessing the accuracy, neatness and thoroughness of the work assigned
