DESCRIPTION

• Perform all aspects of project delivery from project scoping and definition to its successful execution

• Manages day-to-day execution of project implementations. Assists with the planning, tracking, documentation, and status updates for the project

• Transform client vision into concrete business requirements

• Drive key stakeholder meetings and workshops to achieve the outcomes within the deadline

• Consult and advise clients on strategic business and technical alternatives. Leverage client satisfaction through building business relationships and trust

• Deliver presentations to all levels of management

• Support the development of proposals and statements of work to include drafting estimation of effort/cost

• Perform/interpret metrics and analysis to identify opportunities and provide business justifications for clients

• Define to-be organization processes, capabilities, application of key technologies, and performance measurements/KPIs

• Develop implementation plans for proposed projects, including timelines, resource requirements and cost estimates

• Develop thoughtful and innovative strategies to improve customer experience, increase revenue generation and reduce operational costs

REQUIREMENTS

Education and Prior Experience:

• BS or BA degree required

• Overall 8+ years of experience in consulting or technology implementation

• 5+ years of experience in Project Management

• Experience with functional requirements writing for custom systems

• 4+ years of experience managing CRM implementations

• Ability to lead people, teams and projects

• Experience managing offshore teams

• Candidate must either

Certification Requirements:

•PMP Certification plus