Medical Front Desk Coordinator

10214 North Tatum Boulevard, Suite A1100 Phoenix, AZ 85028

Job Summary

Our group specialty practice is seeking an experienced medical front desk professional to join our team. This position is located at our main office in the Tatum-Shea area. Responsibilities include:

  • Participate in the morning huddle with the clinical team to get organized for the day
  • Check patients in and out / collect co-pays / update demographics as needed
  • Obtain consent forms from patient at check-in
  • Schedule patients for future appointments at check-out
  • Send verification of benefits and/or pre-authorization requests to billing department as needed throughout the day
  • Calculate insurance coverage based on VOB and explain financials to patients for recommended treatment / set up payment plans as needed
  • Request referrals from other providers when required for upcoming appointments
  • Scan/upload documentation to patient charts throughout the day
  • Assist with records requests and other administrative duties as required

The successful candidate will possess:

  • Minimum 2 years in a medical office front desk environment
  • Experience presenting and explaining medical insurance coverage and financial responsibility to patients
  • Ability to project a confident, professional image in person and on the phone
  • Experience with EMR software and other office productivity tools like Word, Excel, email and instant messaging

This position is full-time; office hours are currently Monday through Thursday, 10 hours per day. Hourly rate based on skills and experience. Medical benefits, vacation, paid time off and monthly salary bonus program available after completion of applicable waiting period.

Job Type: Full-time


Location: Phoenix, AZ
Employment Type: Full-Time
Salary: $16.00 - $22.00 /per hour
Skill Level: Not Applicable
Functions: Healthcare

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