Backflow Paradise is a local, family owned and operated business that inspects, repairs, and maintains backflows and fire safety systems. 

We are looking for a detail-oriented Office Coordinator to assist with the customer service, scheduling, billing, and compliance aspects of our operations. Ideal applicants have excellent communication skills, can create positive interactions with our clients, and enjoy dotting every "i" and crossing every "t." 

While this job has many repetitive processes that need to be completed, checked and double-checked daily, there will also be responsibilities related to integrating new software and documenting/updating written processes

If you are the type of person who gets excited to check off boxes quickly and accurately, APPLY TODAY!!

Duties & Responsibilities:

• Receive inspection and repair requests from our clients across multiple forms of contact
• Collect and enter accurate information into our field software so our field team can succeed 
• Confirm accuracy of records from field technicians 
• Create and test processes to increase efficiency regarding scheduling, billing, and logistics
• Assist with billing and Accounts Receivable
• File inspection reports with clients and municipalities
• Document and update written processes 

Qualifications:

• Excellent communication skills, both written and verbal
• Strong personal drive for accuracy and compliance 
• Experience with basic office software
• Experience with CRM and industry specific software is preferred (Jobber, FormLink, and others)
• Ability to work independently, with little supervision.
• Organized, systematic and adherent to deadlines.