Operations Assistant & CSR

19 Solar Dr. Clifton Park, NY 12065 • Administrative • Customer Service • General Business • Full-Time

Salary Range:  $45000 - $65000 year

OPERATIONS ASSISTANT & CSR 

Trenchless Today LLC. is thriving, thanks to our amazing team. Because of this, we are looking for an experienced Operations Assistant with CSR experience! Are you looking for a change? Or want to work for a company that actually cares about you? Do you want to leave work feeling fulfilled each day, knowing that you work for a company driven by a strong purpose and mission? If so, please apply! 

This is a full-time position that requires knowledge and dedication. We are looking to hire someone that has a background in Office Management and Customer Service. She/he must be able to work with others. S/He will be responsible for overseeing the daily operations of an office and its various departments. 

RESPONSIBILITIES & DUTIES
 The Operations Assistant may be the first point of contact for internal and external parties for the office, which will impact customer service and communication elements of the job duties. 

  • Answering telephone calls and emails from customers and clients
  • Monitoring office supplies and ordering consumables 
  • Training new office employees
  • Schedule organization 
  • Obtaining COI’s for projects
  • Delegating required training 
  • Scheduling fleet vehicle maintenance 
  • Tracking Fleet maintenance 
  • Drafting internal notices
  • Taking meeting minutes
  • Monitoring fleet GPS
  • Administrative Filing 
  • Additional tasks as needed

QUALIFICIATIONS & SKILLS

  • Have a clean, friendly, and professional appearance
  • Able to work independently or as an active member of a team
  • Valid Clean Driver's License
  • Ability to physically stand, bend, squat, and lift up to 40 pounds
  • Be comfortable interacting with customers
  • Punctual
  • Great attitude
  • Team-oriented
  • Coach-able & Trainable
  • Optimistic
  • Excellent work ethic
  • Microsoft Office Experience 
  • QuickBooks experience is a plus
  • Google Drive Experience 
  • Excels in written and verbal communication 
  • Extreme attention to detail 
  • College degree is a plus but not a requirement 

 

WHAT WE OFFER

  • Advancement opportunities to grow within the company
  • Opportunities for geographic relocation
  • Leaders in Technology
  • Training & Education in our field of work
  • Certification courses
  • Health, Vision, and Dental Benefits
  • Paid Holidays, Vacations
  • Company Outings 

(Past outings in 2021 included, trips out of town, TopGolf, Comedy Shows, Go-Kart Racing, Bowling Nights) 


**We are a company that invests in the future of our coworkers and values the benefits of continual education. **

 

 
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