Dental Office Manager

Baltimore, MD 21224 • Administrative • Business Development • Customer Service • Full-Time

Our beautiful new dental office in downtown Baltimore is seeking a rock star office manager! 

You will be responsible for presenting treatment plans, day-to-day operations, training and onboarding new hires, and HR.  As a dental office manager, you should demonstrate excellent organizational skills and perform well in stressful situations.  Our position also requires knowledge of dental systems operations.   You will manage all administrative responsibilities for front-office employees, and will have other departments reporting to you.

A Dental Office Manager is responsible for overseeing the operations of a dental office to ensure patients have an exceptional experience. Duties include patient communication, keeping track of patient treatment plans, and leading a team of office staff to promote a well-organized and efficient practice.

Office Manager Duties & Responsibilities

  • Tx coordinator roles; strong understanding of dental insurance
  • Guarantee office productivity, develop and manage all internal office procedures and policies
  • Maintain overhead control, staff schedules, general ledger and billing system
  • Deliver direct individual and team leadership to ensure all office employees deliver outstanding customer service
  • Coordinate the day-to-day execution of office practices that increase productivity and efficiency
  • Respond to clinical and operational issues in a timely and professional manner
  • Hire, supervise and train new employees
  • Delegate tasks as required

 Office Manager Requirements

  • A minimum of 2 years of dental administration experience
  • Exceptional leadership and problem-solving skills
  • Dedicated to delivering excellent customer service
  • Friendly, professional, and highly organized
  • Solid understanding of dental billing and insurance procedures

Benefits include

  • 6 paid holidays
  • 2 weeks PTO after a probationary period
  • 401k Plan  with match

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