Administrative Assistant

Gilbert, AZ 85295 • Administrative • Full-Time

Salary Type:  DOE

We are looking for a multi-tasker administrative assistant to bring a positive vibe to the office. Our ideal candidate has a master’s in organization and communication skills and excels in handling office tasks. The position is perfect for assisting management and visitors by managing calls, e-mails, reservations, and other similar duties.

We are looking for an experienced and reliable candidate who can help others by bringing a positive workplace presence. If you are confident about your organization and management skills and have a great need to help others, don’t hesitate to contact us.

Administrative Assistant Duties & Responsibilities:

  • Answer and direct phone calls
  • Provide general support to employees and visitors
  • Organize and schedule meetings and appointments
  • Develop and maintain a filing system
  • Prepare communications such as emails, invoices, reports, and others.
  • Assist in the preparation of documents, presentations, and reports
  • Coordinate office procedures and oversee the work of junior personnel
  • Order office supplies and maintain proper inventory levels by anticipating office needs
  • Organize and book travel arrangements, hotels, conference calls, and more
  • Handle other administrative tasks such as filing, copying, binding, scanning, etc.

Administrative Assistant Requirements:

  • High school diploma or equivalent education
  • Administrative assistant or relevant working experience
  • Proficient in MS Office
  • Understanding of office systems and procedures
  • Knowledge of office equipment
  • Exceptional time management and organization skills
  • Ability to prioritize work and plan ahead
  • Great attention to detail and ability to multitask
  • Excellent written and verbal communication skills
 

As a customer service agent at Aktiv Insight, we always want to give the best service possible. That’s why it is important for me to have a good relationship with our customers, so they understand how much we value their business and support them in any way that we can.

As a customer service rep, you will be working with a close and transparent team.  We handle all of our own tech support tickets, using the Zen Desk platform. This means that you will be able to see what your teammates are working on and how they approach customer interactions as well as their thoughts about certain issues or problems. We value this team-oriented environment because it helps me understand my responsibilities more clearly and also gives me a better sense of camaraderie and support.

What our Team Members have to say

"As a customer service agent, I am happy with the work that we do here at Aktiv Insight because it’s always changing and new issues come up every day to solve in different ways.   We pride ourselves on being able to provide great customer care no matter what platform or device our customers are using to communicate with us."

- Daniel Ricciardo

"I’ve personally always wanted to work in the customer service industry because I love helping people and making our customers feel like they can trust us, which is why I chose this career path!  My job has also given me great experience that will serve me well throughout my future career goals."

- Lewis Hamilton

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