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Sales Representative - Work from Home

San Antonio, TX 78201 • Administrative • Full-Time

Salary Type:  DOE

The Sales Representative is responsible for covering assigned pre-set sales appointments during scheduled appointment time frames. This includes a full in-home product presentation to the consumer, utilizing the company's selling process to achieve required sit ratios and conversion percentages.

Job Scope:
Responsible for maintaining a gross close percentage, net close percentage, and dollar/lead generated amount at or above assigned district targets. Protecting lead value by diligently making every effort to close the sale.

JOB DUTIES/RESPONSIBILITIES:

  • Presents EGlobal Commerce products and features while complying with required style, size, and price criteria
  • Adheres to EGlobal Commerce selling process, so it reflects the needs of the consumer
  • Builds a quality commission sale that adheres to the customer's needs while driving Company revenue growth
  • Dispositions appointment outcomes properly to allow accurate reporting in Company's reporting tools.
  • Maintains the Company's required sit ratios for in-home sales presentations to maximize the potential conversion to net sales
  • Maintains the desired close percentage to ensure Company achieves required revenue targets
  • Ensures all contracts are complete and include pertinent elements needed for job installation with required documentation
  • Produces additional revenue through self-generated and referral activity
  • Performs other duties as assigned


REQUIRED SKILLS :

  • Ability to work a flexible schedule including more than 50 hours a week
  • Ability to communicate clearly and effectively
  • Ability to work under pressure
  • Ability to negotiate contracts and set priorities (both orally and in writing)
  • Ability to lift and carry product sample display cases up to 40 lbs.
  • Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb
  • Ability to drive for long periods and in various geographic areas
  • Ability to access different levels of terrain while performing duties
  • Proficient in using Microsoft Office Suite, computers, and related software
  • Reliable Transportation and possess vehicle insurance.


JOB REQUIREMENTS:

  • High school diploma or equivalent
  • 1-2 years of related experience
  • Valid Driver License for the State of employment
  • Up to 100% travel
  • 18 years of age or older
 

As a customer service agent at Aktiv Insight, we always want to give the best service possible. That’s why it is important for me to have a good relationship with our customers, so they understand how much we value their business and support them in any way that we can.

As a customer service rep, you will be working with a close and transparent team.  We handle all of our own tech support tickets, using the Zen Desk platform. This means that you will be able to see what your teammates are working on and how they approach customer interactions as well as their thoughts about certain issues or problems. We value this team-oriented environment because it helps me understand my responsibilities more clearly and also gives me a better sense of camaraderie and support.

What our Team Members have to say

"As a customer service agent, I am happy with the work that we do here at Aktiv Insight because it’s always changing and new issues come up every day to solve in different ways.   We pride ourselves on being able to provide great customer care no matter what platform or device our customers are using to communicate with us."

- Daniel Ricciardo

"I’ve personally always wanted to work in the customer service industry because I love helping people and making our customers feel like they can trust us, which is why I chose this career path!  My job has also given me great experience that will serve me well throughout my future career goals."

- Lewis Hamilton

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