Dental Front Office Administrator

We are looking for an experienced, passionate and dedicated Dental Front Office team member to join our well-established private practice where team and patients are treated like family.  This is more than greeting patients at check-in; it is an opportunity to learn and grow professionally while working with a team committed to dental excellence and superior customer care.  

Dr. Okun and her team of dentists and hygienists provide exceptional dental care in a warm and caring environment.  This is no ordinary office; it is one made up of individuals who are motivated to contribute to the success of the doctors, the patients and the team.

Candidates must have at least 3 years of front office experience with a proven track record for patient care. Articulate verbal and keen listening skills required to support the patients in understanding their appointment needs.  Insurance verification will be integral in this role.  

The ideal candidate for this full-time position will have Dentrix experience, be competent in setting up financial arrangements and having financial discussions with patients.  Insurance knowledge is essential.    The office is open Monday to Friday.

Benefits include PTO (vacation), paid holidays, 401 K and medical insurance as well as being part of an awesome team, where team members support each other each and every day. 

Compensation:  DOE

We look forward to receiving your resume.

Duties & Responsibilities:

• Welcoming and greeting patients in the office.
• Scheduling appointments appropriately.
• Assisting patients with filling out paperwork.
• Supporting the team to ensure everything is set for a successful day. 
• Entering, verifying/updating patient data information
• Sending correspondence to referral doctors and updating patient charts with information from referral doctors
• Setting up follow-up appointments and sending out phone reminders.
• Getting in touch with dental insurance companies to get eligibility and breakdowns.
• Verifying payment methods and collecting money as necessary
• Manage and maintain patient waiting spaces as well as front-desk areas.

 Requirements:

• Working experience in a dental office is required.
• Dental terminology is well-versed.
• Dental practice management software expert (Dentrix).
• Working understanding of administrative procedures in general.
• Telephone etiquette is important.
• Outstanding organizational abilities.
• Outstanding customer service abilities.