Our mission is to help patients live healthier lives. Our goal is to provide the highest quality endodontic care in a friendly, comfortable environment. Our highly trained, experienced staff strives to delight patients with outstanding customer service. We utilize the latest technological advances in the industry to ensure that you not only receive the most effective care possible, but that your visit is relaxing and pain free.
We are excited to announce a unique opportunity to become a leader in a well-established private endodontic specialty dental practice. We are in search of an Office Manager who will help execute our practice vision of providing exceptional patient care in a comfortable and friendly environment. Our candidate must be personable, kind, reliable, a great teammate, a great multi-tasker, and work calmly and friendly under pressure. You will help us develop and amazing team with a fun and vibrant culture that will help grow our practice and provide a wonderful environment for staff and patients.
Job Description:
The Office Manager works closely with the doctor and staff to assure that all the business aspects of the practice are functioning in an orderly and proficient manner. The Office Manager promotes and communicates the practice philosophy through systems, problem solving and communication. As the main conduit of information between doctor and staff, the Office Manager strives to bring out the best in the entire staff. The Office Manager champions behaviors to drive superior levels of patient service and employee satisfaction while striving continuously to improve results. This position is accountable for achieving financial goals and attaining sustainable business results focusing specifically on revenue, profit, and practice growth for the office. The Office Manager contributes to continued success by passionately executing the company’s business model. The Office Manager is directly responsible for the management of the day-to-day business operations through directing and developing a high performing office team and cultivating positive relationships with our doctors.
The Office Manager represents the practice in all facets of patient services, including: collaborating with referring offices, greeting patients, answering the telephone, scheduling appointments, determining and informing patients of treatment costs and insurance benefits, assisting patients with insurance benefits and communicating with insurance companies regarding claims, keeping accounts receivable very low by working with patients and insurance companies to resolve account problems and ensure proper and timely payments, maintaining patient records, and coordinating patient flow.
The Office Manager also contributes to the team by working with the lead dental assistant to assure the back office is properly staffed, budgets are set and adhered to, the office is clean, and communication between back and front office remains strong.
The Office Manager collaborates with the Marketing Coordinator to organize, improve, coordinate, and implement the office’s marketing program to build relationships and provide a wonderful experience for referring offices and patients.
Qualifications:
To perform this job successfully, an individual must be able to satisfactorily perform each categorized essential duties, as listed below.