We are a modern private Endodontic practice in Mesa seeking an insurance benefit specialist. We are searching for a personable and friendly team member with a sharp attention to detail who is able to work independently and as part of our team. As an integral part of our front office team you will assist our business manager with dental insurance verification, claim submission, claim monitoring, resolution of outstanding claims and aid in controlling the accounts receivable. You should be able to professionally explain recommended treatments, insurance benefits, fees and payment options to patients. In addition, you will work as part of our front office team to complete regular duties such as answering phones, scheduling patients, collecting payments and other daily administrative tasks. 

Insurance Benefit Coordinator Duties & Responsibilities

• Insurance verification
• Explaining insurance benefits and financial obligations to patients
• Verifying methods of payment and collecting payments as needed
• Assist in submitting and following up with dental claims and appeals 
• Assisting business manager with A/R monitoring and control (mostly via outstanding claims)
• Scheduling, rescheduling, or canceling appointments as needed.
• Communicating with dental insurance providers
• Communication with referring offices
• Performing general office duties, such as answering telephones, scanning, etc.

Front Office Requirements

• PLEASE DO NOT APPLY IF YOU DO NOT HAVE DENTAL FRONT OFFICE EXPERIENCE

• At least 2 years of front office dental experience (specialty office experienced preferred)
• Punctual and reliable
• Knowledge of dental insurances (PPO, HMO) 
• Knowledge of dental terminology
• Must work independently and cooperatively in a small team environment
• Great telephone etiquette.
• Exceptional organizational skills and attention to detail
• Excellent customer service skills.

Benefits

4 day work week (35-40h), no weekends

PTO

Medical insurance 

Six paid holidays

401k match/profit sharing

Uniforms