Kids Dental Center has an opening for a Front Office Staff. We provide a working environment like no other dental office. All our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that includes health insurance plans and PTO. After 45 days of employment, a $500 sign on bonus is provided.
Greet and check in patients in a friendly manner
Maintain a full schedule of patients daily
Assist patients with understanding and accepting their clinical diagnosis
Calculate fees for dental treatment
Coordinate financial agreements for the patient's financial responsibility of dental treatment
Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
Fulfilling patient care responsibilities
Check and respond to voicemails and emails left for the office
Assist with other office duties as requested or needed
Moderate noise levels from patient waiting area
Dental office setting.
Minimum lifting requirements of 35 pounds to accept equipment deliveries, and pack, unpack office supplies, and remove and lock sensitive patient information.
Frequent client and interoffice personnel interaction as this position meets and greets patients, problem solving to specific patient needs and situations, and is heavily dependent on excellent customer interaction.
Hearing – Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
Communication- Must effectively communicate and relay important information to patients and all departments of the office
Position Summary: Under Direct and Indirect Supervision, Answer inquiries and obtain information for public, patients, visitors, and other interested parties. Provide information to callers; Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing, and maintaining patient paper and electronic files, and safeguarding sensitive patient information.
High School Diploma
Accurate typing at 40 words per minute
Prior dental front office experience required, one year minimum
Versed in Dentrix
Bilingual (Spanish) a must
Highly effective verbal and communication skills
Excellent customer service skills
Professionalism in all aspects of job
Strong interpersonal and relationship building skills
Ability to multi-task and work in a fast-paced environment