Magic Smiles has an opening for a Front Office Staff. We provide a working environment like no other dental office. All our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that includes health insurance plans and PTO.

Responsibilities

• Greet and check in patients in a friendly manner
• Maintain a full schedule of patients daily
• Assist patients with understanding and accepting their clinical diagnosis
• Calculate fees for dental treatment
• Coordinate financial agreements for the patient's financial responsibility of dental treatment
• Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
• Fulfilling patient care responsibilities
• Check and respond to voicemails and emails left for the office
• Assist with other office duties as requested or needed
• Sitting 80%
• Standing/walking 20%
• Moderate noise levels from patient waiting area
• Dental office setting.
• Minimum lifting requirements of 35 pounds to accept equipment deliveries, and pack, unpack office supplies, and remove and lock sensitive patient information.
• Frequent client and interoffice personnel interaction as this position meets and greets patients, problem solving to specific patient needs and situations, and is heavily dependent on excellent customer interaction.
• Hearing – Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
• Communication- Must effectively communicate and relay important information to patients and all departments of the office

Position Summary:  Under Direct and Indirect Supervision, Answer inquiries and obtain information for public, patients, visitors, and other interested parties. Provide information to callers; Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing, and maintaining patient paper and electronic files, and safeguarding sensitive patient information.