We are looking for a dynamic and detail-oriented team member to become our full-time Front Office Coordinator and has back office dental assisting experience. Qualified candidates will possess the following experience, qualities, knowledge, and competencies: 

• Knowledge of dentistry and dental codes 
• Dental software knowledge (Open Dental) 
• Present a professional image (both in-person and over the phone) 
• Have professional communication skills, both verbally and in writing 
• Perform tasks with accuracy, attention to detail, and within specified periods 
• Be punctual and customer service oriented 
• Greet guests in a professional, friendly, and hospitable manner 
• Answer the telephone in a timely and professional manner 
• Schedule appointments in accordance with office guidelines Ensure that all patient appointments are confirmed 
• Post charges and payments accurately in patient accounts 
• Assist patients with the completion of paperwork 
• Coordinate front and back office patient flow 
• Notify back-office staff of each patient’s arrival 
• Ensure that all new patient appointments have a referral source attached 
• Accurately complete insurance benefit breakdowns 
• Confirm receipt of lab cases one day prior to the patient’s appointment 
• Ensure that all patients due for recall or continuation of treatment are scheduled for an appointment at the appropriate time 
• Maintain a clean and welcoming front office environment 
• Provide assistance to the Office Manager in performing front office tasks 
• Maintain strict compliance with State, Federal, and other pertinent laws or regulations, (e.g., OSHA, HIPAA, HR policies and practices) 
• AHCCCS knowledge Have a sense of urgency in your daily tasks 
• Assist the dentist in utilizing proper four-handed dentistry techniques, observing universal precautions 
• Assumes the standards of care related to infection control; upholding all OSHA and safety guidelines 
• Expose and digitally record ordered radiographs 
• Maintain dental operatories in an organized and clean fashion, assuring appropriate instruments and supplies are available 
• Maintain patient comfort before, during, and after dental procedures 
• Review post-operative care instructions with patients 
• Clean and prepare instruments for sterilization 
• Sterilize and/or disinfect instruments, handpieces, and ancillary equipment 
• Assist office and doctor in maintaining patient records and informed consent documents 
• Chart existing dentistry and current conditions in a computerized dental chart 
• Take impressions (physical & digital) for various prosthetic procedures and study models 
• Other duties as assigned 
• Tenacious   

We are growing and seeking a knowledgeable and supportive team member to support the growth. If you enjoy dentistry and working with a dynamic, fast-paced, upbeat team, this is your new dental home!