We are looking for a dynamic and detail-oriented team member to become our Front Office Coordinator. Qualified candidates will possess the following experience, qualities, knowledge, and competencies:
- Knowledge of dentistry and dental codes
- Dental software knowledge - Open Dental preferred
- Present a professional image (both in-person and over the phone)
- Have professional communication skills, both verbally and in writing
- Perform tasks with accuracy, and attention to detail within specified periods
- Be punctual and customer service-oriented
- Greet guests in a professional, friendly, and hospitable manner
- Answer the telephone in a timely and professional manner
- Schedule appointments in accordance with office guidelines
- Post charges and payments accurately in patient accounts
- Accurately complete insurance benefit breakdowns as necessary
- Maintain a clean and welcoming front office environment
- Provide assistance to the Office Manager in performing front-office tasks
- Maintain strict compliance with State, Federal, and other pertinent laws or regulations, (e.g., OSHA, HIPAA, HR policies and practices)
- Other duties as assigned
- AHCCCS knowledge
- Have a sense of urgency in your daily tasks
- Tenacious
We are growing and looking for a knowledgeable and supportive team player to support the growth. If you enjoy dentistry and working with a dynamic, fast-paced, upbeat team, this is your new dental home!