We are looking for a dynamic and detail-oriented team member to become our Front Office Receptionist. Qualified candidates will possess the following experience, qualities, knowledge, and competencies:

• Knowledge of dentistry and dental codes
• Dental software knowledge (Dentrix)
• Present a professional image (both in-person and over the phone)
• Have professional communication skills, both verbally and in writing
• Perform tasks with accuracy, attention to detail, and within specified periods
• Be punctual and customer service oriented
• Greet guests in a professional, friendly, and hospitable manner
• Answer the telephone in a timely and professional manner
• Schedule appointments in accordance with office guidelines
• Ensure that all patient appointments are confirmed
• Post charges and payments accurately in patient accounts
• Assist patients with the completion of paperwork
• Notify back office staff of each patient’s arrival
• Ensure that all new patient appointments have a referral source attached
• Accurately complete insurance benefit breakdowns
• Confirm receipt of lab cases two days prior to the patient’s appointment
• Ensure that all patients due for recall or continuation of treatment are scheduled for an appointment at the appropriate time
• Maintain a clean and welcoming front office environment
• Provide assistance to the Business Manager in performing front office tasks
• Maintain strict compliance with State, Federal, and other pertinent laws or regulations, (e.g., OSHA, HIPAA, HR policies and practices)
• Other duties as assigned
• Have a sense of urgency in your daily tasks
• Tenacious

We need a knowledgeable and supportive team member to support the growth. If you enjoy dentistry and working with a dynamic, fast-paced, upbeat team, this is your new dental home!