We are looking for a dynamic and detail-oriented team member that has a proven track record of being dependable, successful at working both with a team and independently,  and is task-oriented. If this is you, we’d like to hear from you to join our DSO Call Center. 

Overview

• Schedule appointments and collect all essential information to maintain accurate patient records

• Compile comprehensive dental insurance breakdowns

• Make outgoing scheduling calls

• Maintain strict confidentiality with sensitive information, financial documents, and patient records

• Compile and submit reports

• Provide backup telephone support for other office locations

• Thoroughly document patient interactions

• Possess time management skills

• Other duties as determined necessary (i.e., office duties, filing, copying, scanning, sending emails, etc.)

Requirements

• Happy, energetic, and welcoming personality

• Excellent computer skills with previous experience and proficiency using Microsoft Office software (Word, Excel)

• Ability to solve basic math problems

• Knowledge of office procedures and the use of general office equipment

• Understand credits and debits

• Prior administrative, clerical, or reception experience

• Excellent written and oral communication; including spelling and grammar

• Strong interpersonal skills and the ability to interact effectively with a wide range of people